Marc Malterer Email & Phone Number

Madison, Wisconsin Area

Leading RPA introduction into health care system to automate and reduce manual processes utilizing UI Path as the automation tool.Responsible for identifying and implementing RPA principles and coordinating the COE for the organization. Lead and manage all organization-wide data governance activities, while having responsibility for improving the quality and managing the protection of sensitive data and information assets for a $4 billion+ health care system. Establish a data governance structure at the C-suite level and establish and ensure adherence to an organizational data governance framework for data policies, standards and practices, both at the department and Business and Functional areas level. Responsible as a point of escalation for governance, data quality and protection issues and work closely with Business and Functional area leadership.

Iron Ridge, Wi

• Manage family-owned meat processing business increasing sales by 30%, profit improvements of 100% and cost reduction by 25% to ensure financial stability and longer term sustainability• Identified new market opportunities and drove the launch into retail grocers throughout southeastern Wisconsin establishing a distribution network to ensure product delivery• Led the process of changing from state inspected facility to a federally inspected facility opening up additional opportunities with larger customers requiring federal inspection• Implemented a social media marketing campaign and online commerce to increase sales• Project lead on converting all products from state approved to federally approved collaborating with state and federal inspectors• Accountable for weekly and monthly financials managing A/R-A/P and employee payroll• Installed a data backup system to ensure all corporate financial and customer information is secured offsite and accessible in case of an emergency• Solved problems on a daily basis collaborating with vendors and customers

Madison, Wisconsin Area

Managed a $1.6mm defect management budget with twelve staff supporting over 90 end usersDelivered two significant implementations over 18 month period replacing legacy systems to new SAAS solutions- TPP and Igo/IllustrationsInstrumental on implementing an integrated testing strategy using the “shift-left” methodology on divisional projects for UAT with I/S partnersResponsible for system support team for Life Insurance production systems including The Policy Processor (TPP), IGo and Illustrations from Ipipeline and WMA/Vantage from DXCReduced defect and enhancement backlog by over 50% by implementing standard procedures and monthly releases while including business partners to better prioritize defectsAccountable for managing business rules/requirements and business process flows used for system upgrades and implementationCollaborated with I/S partners on defect repairs and system enhancements while managing to budget and timeline utilizing JIRA softwareDeveloped and maintained relationships with multiple software vendors and system support teams

Milwaukee, Wi

Responsible for developing, maintaining and growing key corporate partnerships. Integrates signage, promotions, digital assets, radio, hospitality, tickets and all other marketing resources while developing relationships. Strong prospecting and building compelling proposals and close business while maintaining an aggressive sales approach, all in coordination with the entire sales and activation team. Manage sales process from start to finish – assess and qualify potential clients advertising, sponsorship and marketing needs, create proposals, present customized solutions to meet those needs and close sales. Network, prospect and sell to high level business executives/leaders.Provides timely and accurate progress reports to Vice President of Corporate Partnerships. .

Madison, Wi

Developed a standardized performance management process for all sales managers to utilize with their agents on a monthly/daily basis to focus on growthLeading the implementation across the operational area (20 states) of the sales performance management process for 155 sales managersDeveloped an alternative approach to sales agent capacity management for 3500 sales agents that resulted in savings of over $15mm in 2010 and 2011Created a detailed process and data-driven methodology for sales management to utilize in the placement of new agency businessesIdentified, proposed and have driven change in several sales agency programs that have driven a significant cost savings to the organization (+5mm)Responsible for planning and managing the sales budget (+$125mm), including deviations and proposed reductionsConsult directly with sales vice presidents and executive vice president of sales regarding agent capacity for overall operating area.

Managed annual sales planning process for Fortune 500 Company by collaborating with marketing, sales management and product lines to drive corporate profit/loss plan.Facilitated strategic and annual planning process at product line level between sales management and internal product lines. Developed operational plans for sales management and product line marketing plans to drive sales and create synergies with marketing to ensure initiatives were successful.Collaborated with product lines and actuarial on product development in growing markets and pricing strategies to achieve the sales plan.Presented on a weekly basis to executive vice president and sales vice presidents regarding business operations, market conditions and ongoing planning process.Managed a departmental budget (+$10mm) with over twenty direct reports

Responsible for providing complex strategic, operational and financial guidance to American Family agents and district managers resulting in business growth and enhanced distribution capability.Led state and district business planning and forecasting for sales region with 1,300 exclusive agencies.Completed over sixty agent specific analyses and business plans in a three year timeframe.

Worked in the Supply Chain group and concentrated on logistics/distribution and manufacturing areasManaged project teams of ten to twenty staff on analyzing warehouse management and inventory reduction for medical supplies customer.Redesigned processes and written procedures for a medical supplies warehouse to reduce waste across vendor network.Analyzed customer’s business structure internally and externally for a textile manufacturing company. Prepared business cases and completed extensive research on future and current clients.

Created e-business tactical plans (B2C) and developed strategies for site launch.Designed website layout and oversaw content development and implementation with web designer based overseas.Designed supply chain strategies and established supplier base in Italy.Created and implemented e-business ordering and fulfillment plans.Translated company strategy in weekly operational procedures.

Managed fifty factory workers and five office level staff to achieve production and profit goals of the organization. Guided the reorganization of production from a batch system to small lot sizes. Instituted the use of Kaizens to organize and clean the factory.Established the use of Kanbans to run daily production and reduce inventory.Documented and designed processes for inventory replenishment planning.Facilitated cost reduction in production cells using lean manufacturing techniques.Established the use of Kanbans and Heijunka boxes to run daily production and reduce inventory.Documented and designed processes for inventory replenishment planning.

Mba, Operations Management

Activities and Societies: Graduate Assistant UW Wrestling Team MBA Operations Management

Year Abroad- Full-Immersion Program. Fluent In Italian, Italian/International Relations

Activities and Societies: Lotta greco-romana e libera Completed final year in full-immersion program at the University of Bologna.

Bachelor Of Arts And Science, Italian And International Relations

BA- Italian and International Relations

Italian Studies

Activities and Societies: D1 Wrestling