Marc Margolies Email and Phone Number

Experienced Retail Store ManagerAs a high-performing, hands-on retail manager for 20+ years, I specialize in improving sales, profitability, and customer satisfaction by engaging consumers in a positive experience, streamlining retail operations, and instilling a "sense of ownership" in my team. I deliver sales growth while optimizing inventory, reducing shrinkage, and meeting payroll targets by executing retail best practices and recruiting and training reliable staff. Throughout my career, I have been selected to test and roll-out corporate systems and processes, turn-around struggling locations, launch new stores, and train and mentor new managers.I have successfully managed stores of diverse volumes and customer demographics for Michael's Arts and Crafts, PetSmart, Linens'N Things, The Rag Shop, and Toys "R" Us. Areas of Expertise: Customer Service ● Performance Management ● Visual Merchandising ● Inventory Management ● Security and Loss Prevention ● Retail Operations ● Shrinkage Reduction ● Recruiting and Mentoring ● Payroll Management ● Process Improvements ● P&L Management ● Staff Development