• Management of the sales department and responsible of the customer relationship and experience• Ensure consistency of IT tools in relation to multi-fluid billing and customer relations• Oversee all aspects of multi-fluid billing• Define the marketing plan and oversee the implementation of the resulting communication plan• Oversee the management of meter reading and energy efficiency product activities• Ensure competitive intelligence and redefine the offer according to market evolutions

• Propose and develop products, services and solutions for the B2C market• Operational management of the Espaces Group E• Manage, organize and coordinate the initiatives and campaigns necessary to generate demand• Monitoring and analysis of B2C market needs• Ensure internal understanding of the market and its evolution to guarantee the adequacy of product development• Establish annual budgets

• Management of the marketing department• Management of the products lifecycle• Development and implementation of an omni-channel marketing strategy• Implementation of the communication and product policy• Implementation and operational management of an e-shop• Conduct of market research• Management of the finance department, planning and monitoring of the company's budget, establishment of the financial statements• Conduct of the general administration of the company

• Implementation, monitoring and coordination of cross-functional projects• Development of new products and activities• Participation in the development of a strategic masterplan and a Balanced Scorecard• Contribution to the implementation of an innovation process• Development, implementation and execution of a strategic and financial monitoring process

• Development and planning of promotional campaigns• Implementation and operational management of an e-shop www.prestocafe.ch• Event planning• Project management• General Accounting and Budget

Assistant asset manager in Lausanne for 12 months. Active involvement in client portfolio management and development of client management skills.