Highly motivated People Operations professional with 5+ years of experience and a passion for creating positive employee experiences. Leveraging 15+ years of well-rounded experience in Operations, Retail, and Hospitality, I bring a strong understanding of business processes and a commitment to continuous improvement. I am skilled in process improvement, training development, and employee relations, and I am seeking a Human Resource Generalist position to utilize these skills and contribute to a thriving work environment.
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People Operations SpecialistPeloton Interactive Nov 2021 - May 2024Remote -
Recruiting CoordinatorAmazon May 2020 - Nov 2021Nashville, Tennessee, United StatesHuman Resource and people management is my passion. As a Recruiting Coordinator, I enhance organization operations by arranging incoming job requisitions and applications and worked with hiring teams and human resource representatives to achieve overall human resource objectives. I provide follow back correspondences to candidates on recruiting status through multiple platforms. I actively track thorough recruiting undertakings and forward candidate positions in weekly reports. I am… Show more Human Resource and people management is my passion. As a Recruiting Coordinator, I enhance organization operations by arranging incoming job requisitions and applications and worked with hiring teams and human resource representatives to achieve overall human resource objectives. I provide follow back correspondences to candidates on recruiting status through multiple platforms. I actively track thorough recruiting undertakings and forward candidate positions in weekly reports. I am involved in altering candidate records and job postings in recruiting systems and authenticating new hires.Key Accomplishments:► Performed and preserved applicant tracking and candidate management systems to verify smooth flow of HR operations.► Planned and led 24-80 interviews per week and organized travel for visiting candidates possessing sound potential. ► Identified and achieved opportunities in order to boost candidate experience, grooming, and overall development. Show less -
Human Resources SpecialistAmazon Jul 2019 - May 2020Nashville, TennesseeEquipped with leadership capacities, I have monitored overall HR operations, including originating and evaluating reports to lodge effective labor planning and management. I have utilized HRIS systems for data entry, amendment, and recording in order to advance sophisticated documents and reporting techniques. Further, I have coordinated with site teams to certify carriage of precise schedules and shift arrangements of employees.Key Accomplishments:► Partnered with multiple site… Show more Equipped with leadership capacities, I have monitored overall HR operations, including originating and evaluating reports to lodge effective labor planning and management. I have utilized HRIS systems for data entry, amendment, and recording in order to advance sophisticated documents and reporting techniques. Further, I have coordinated with site teams to certify carriage of precise schedules and shift arrangements of employees.Key Accomplishments:► Partnered with multiple site team and managers to ensure payroll and roster accuracy through audits, reporting, and proactive measures.► Assembled reports to support sites in determining time and attendance anomalies, and highlighted discrepancies to authorize appropriate and timely payroll of associates. Show less -
Human Resources Assistant 1Amazon Jun 2018 - Jul 2019Livonia, MichiganAs an HR assistant I, I have administered routine task related to sites attendance for employees while managing potential timecard and payroll shortcomings. Moreover, I networked with other sites to hire qualified associates for roles at new site launches.Key Accomplishments:► Offered General Human Resources support to 900 - 1200 employees by applying policies and procedures relating to benefits, timecards and employee relations.► Instigated Career Skills program to… Show more As an HR assistant I, I have administered routine task related to sites attendance for employees while managing potential timecard and payroll shortcomings. Moreover, I networked with other sites to hire qualified associates for roles at new site launches.Key Accomplishments:► Offered General Human Resources support to 900 - 1200 employees by applying policies and procedures relating to benefits, timecards and employee relations.► Instigated Career Skills program to strengthen abilities and output of employees and associates.► Collected data that tracked and reported employees' productivity falling under 70% of the standard goal. Show less -
Outbound Operations SupervisorAmazon Nov 2017 - Jun 2018Livonia, MiDuring this role, I led all aspects of managerial tasks alongside furnishing vacation coverage for Area Managers. I have facilitated floor as an associate resource, trained associates, and assured SOP compliance. In addition to this, I aided Area Manager in executing daily duties to drive outbound pack department in realizing and surpassing customer shipment expectations.Key Accomplishments:► Cooperated in conducting departmental duties, including placement of labor, leading… Show more During this role, I led all aspects of managerial tasks alongside furnishing vacation coverage for Area Managers. I have facilitated floor as an associate resource, trained associates, and assured SOP compliance. In addition to this, I aided Area Manager in executing daily duties to drive outbound pack department in realizing and surpassing customer shipment expectations.Key Accomplishments:► Cooperated in conducting departmental duties, including placement of labor, leading meetings, assigning job duties, and linking with internal and external suppliers.► Established new learning skills and executed relevant expertise to daily tasks, refining efficiency and productivity.► Directed and maintained on-time delivery reliability service and performance to confirm successful area performance. Show less -
Reduced Time Oubound PackerAmazon Aug 2017 - Nov 2017Houston, Texas, United States -
Operations ManagerPowered By Pain Performance Apr 2012 - May 2020Houston, Texas AreaBy leveraging leadership qualities, I functioned as Personal Trainer alongside streamlining business operations. I employed and coached an average of 5-10 new participants each month and fostered relationships with existing clients. I crafted social media marketing strategies and steered efforts towards personal and group fitness sessions. I developed specific workout systems for individual clients based on performance ability and training capabilities. Also, I controlled learning time by… Show more By leveraging leadership qualities, I functioned as Personal Trainer alongside streamlining business operations. I employed and coached an average of 5-10 new participants each month and fostered relationships with existing clients. I crafted social media marketing strategies and steered efforts towards personal and group fitness sessions. I developed specific workout systems for individual clients based on performance ability and training capabilities. Also, I controlled learning time by efficiently progressing customer rapport and training clients.Key Accomplishments:► Amplified clients’ health and stimulated confidence or self-esteem by leading as a role model and personal physical fit.► Premeditated and organized several plans, such as fitness, meal, and recovery campaigns for in-house and virtual clients based on individual needs and goals. ► Introduced reputed specialty fitness programs and increased customer base through word-of-mouth recommendations based on customer satisfaction and results.► Acknowledged for winning annual 2017 40 under 40 awards in Houston. Show less -
High School Hurdle CoachUsa Track & Field Jan 2006 - Jul 2019Flint, Michigan -
Hotel Assistant ManagerHyatt Regency Houston Jul 2009 - Sep 2011Houston, Texas AreaUtilizing management skills, I have controlled guest complaints and offered complementary services to maintain high guest satisfaction rates. In addition to this, I finalized routine operational tasks while solving special problems, customer issues, and complaints. I trained others on techniques to increase entire quality of team and hotel.Key Accomplishments:► Provided prioritized service to VIP’s and a 947 room property, including outstanding Hyatt quality and standards… Show more Utilizing management skills, I have controlled guest complaints and offered complementary services to maintain high guest satisfaction rates. In addition to this, I finalized routine operational tasks while solving special problems, customer issues, and complaints. I trained others on techniques to increase entire quality of team and hotel.Key Accomplishments:► Provided prioritized service to VIP’s and a 947 room property, including outstanding Hyatt quality and standards regarding any issues about property or company values.► Increased customer service ratings through personable service.► Successfully earned Service Leadership Award in 2011 for showcasing exceptional hospitality and managerial skills.► Mentored team members on new hotel services and products to support promotional offers.► Delivered brilliant service to guest and reconciled escalated guest relations request.► Supported in system conversions and elevated up Maritz scores for property with successful training of associates and peers. Show less -
Mac Specialist, Visual LeadApple Retail Jan 2008 - Jul 2009Greater Nashville Area, TnAs a Mac Specialist I am an Expert on every Apple product and merchandise to help benefit the customers overall experience with their previous, current or future Apple Product. As the Visual Lead I am responsible for setting the planogram and window assets to Apple standard. also making sure products get setup, cable managed, secured and working properly for use in the store.
Marc M. Education Details
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Communications
Frequently Asked Questions about Marc M.
What is Marc M.'s role at the current company?
Marc M.'s current role is People Operations Specialist (5+ yrs HR).
What schools did Marc M. attend?
Marc M. attended Tennessee State University.
Not the Marc M. you were looking for?
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Marc M. Gas, Ph.D.
Park City, Ut -
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