Marc Mulligan Email & Phone Number

Wallington, GB

London And Bedford

- Consulting on the application of the FCA approved MaPS Standards across all service channels of the organisation.- Project managing new service design and implementation both in house and with external delivery partners.- Advising and leading on transformation projects with regards to existing services and continuous improvements.- Advising on quality.

London, England, United Kingdom

- working with pension trustee boards and their advisors to provide creative communications solutions for their members- this includes designing and programming of printed and video benefit statements, newsletter creation and focus group facilitation- engaged with suppliers/third parties such as pension administration teams, printers and video production.

Croydon, England, United Kingdom

- Identifying scheme issues and managing the project plan for correction including manual calculations, writing letters to members and engaging with admin teams for processing- Providing manual pension calculations for forecasts, retirement and complaints/reviews.- Providing advice and guidance on regulations relating to the PPF as well as relevant points.

Croydon, United Kingdom

Pension Professionals Rising Star Award Winner 2019 - Training Scheme of The Year.- Project manager for the creation, administration and delivery of a training programme following a multi-million pound decision to in-source an administration function. Ensured the successful training of 30 members of staff to take over the function on time and under.

London, United Kingdom

- Responsible for supporting the program management and delivery of induction events for recruiters.- Delivering desk-side coaching sessions to further embed learning.- Providing advice on and refining induction learning processes.With over twenty years of recruitment and staffing expertise in the UK, Europe, North America and Asia, Allegis Group has.

London

 Training delivery of induction programmes, leadership learning and personal development events across a wide range of delegates from cashiers up to director level and a wide range of business units including retail, risk, compliance, investment bank and corporate. Expert in the delivery and setting up of online 'Webex' events as well as face to face..

1CP, London

 Seconded to the events team as a learning and development expert for a specific project to get 20,000 employees through 'Barclays values' training events across the country. This was the biggest events/training project ever carried out by Barclays. Responsible for sourcing a venue, arranging contracts and managing a budget of £50k for the Manchester.

Cheapside & Fleet Street London

 Appointed Assistant Branch Manager at one of the most high profile and profitable Barclays branches in the City of London. Responsibilities included performance monitoring, coaching and development of the team, customer service management and implementation of compliance and policy. Led a team of 25 cashiers and personal bankers whilst searching for a.

Moorgate, London

Providing financial solutions for customer needs.

Croydon, United Kingdom

Leading a team of cashiers to provide excellent customer service.

London

 Following completion of BJTC-Accredited Postgraduate Diploma, sought freelance work as a broadcast journalist. Deputised as News Editor of Time FM for the 2005 UK General Election. Responsibilities included leading a team of four journalists sent out to cover the elections in the Havering, Dagenham and Redbridge areas. Made editorial decisions on what.

White City, London

 Following a successful two week work experience at BBC Sport Interactive, was asked to continue as a freelancer. Role included editing audio and video for publishing online, facilitating discussion on the BBC Sport messageboards and a small element of writing articles/content. Left to pursue a professional qualification in broadcast journalism (hence.

Customer service assistant and then supervisor. Leading a team of 20-odd cashiers during busy periods such as Christmas.

Postgraduate Diploma In Bi-Media Journalism, Bi-Media Journalism, Pass

Specialising in radio journalism. This is a Broadcast Journalism Training Council accredited course which means I have been trained in.

Ba (Hons), Media And Communication, 2:2