Marc Narbona Email & Phone Number

Gold Coast, Qld, Au

Gold Coast, Qld, Au

Gold Coast, Queensland, Australia

Australian-based managed services and ICT consulting for business, government and education. Raising the standard of cyber security and technology management, enabling organisations to focus on growth.

Gold Coast, Queensland, Australia

Brisbane, Australia

As an Area Manager, I was in charge of the staffing, training and running of 9 Santa Photography stores throughout Brisbane and Bundaberg. This seasonal role put my hiring, training and managing skills to practice and became a very successful season by delivering results above the projected targets.

Kingston Upon Thames, United Kingdom

As a ‘Genius’ at Apple I thrive on meeting customers with issues in their personal or business lives and using my IT knowledge and skills to find the correct and best suited solutions for them. I enjoy meeting customers and showing them how their lives can be enriched with what they might not even know is possible. By using my precise and pristine trouble-shooting skills to repair machines, I love reconnecting owners with their improved and bug-free most loved possessions.As an Information Systems &Technology Representative, I have enjoyed learning and managing how to run our store servers, till systems and maintaining a large business at a technical level.My day involves:-Providing white-glove treatment to customers-Meeting people and building relationship with customers-Providing expert tech support and customer service-Pinpointing problem sources and resolving them-Communicating technical concepts in layman’s terms-Translating product features into business/customer solutions -Having a sense of urgency—but also the ability to keep cool-Having a passion for state of the art technology and Apple products-Repairing machines up to Apple’s full certified standards-Maintaining Apple retail store machines, tills and systems

Kingston Upon Thames, United Kingdom

When I joined Apple as a Specialist I brought with me my burning passion to help those who didn't quite understand technology the way I did from an early age. I would always find the products that fit the customers just right by catering to their individual needs and making sure they don't buy too much or forget to purchase something important. I loved challenging situations where customers would need a specific solution for their needs. I would have to think on my feet and deliver enriching solutions that would involve products inside, and sometimes outside, of Apple.My days would involve:-Being warm and friendly, and sharing the knowledge I love-Meeting people and building relationship with customers-Offering a great customer service experience, because I just like helping people-Understanding customers’ needs and connecting them with the right solutions-Being a team player who thinks quickly on my feet-Being excited about the prospect of growing and learning in a changing environment-Delivering top-tier results and being motivated by the success of the team-Being an early adopter of technology and knowledgeable about everything Apple

Richmond, Middlesex, United Kingdom

I was made the youngest manager known in our region (or maybe even more) at 19, even when I was part-time due to my University studies. I did not take my work lightly -- I started as a Marketing and Operations Manager since I enjoyed the creative side and loved the opportunity to think outside the box to increase our performance.In addition to my day-to-day Cinema Manager responsibilities, I was asked to organise and implement staff training when we needed to increase our staff numbers dramatically. I enjoyed interacting with the team, and meeting new people who could learn from the knowledge I had accumulated over time through experience. My days would involve:-Managing a team of 150 employees between 2 cinema buildings-Dealing with day to day manager operations and delegating work to the supervisors-Solving any customer complaints with a good outcome-Ensuring the delivery of merchandise & posters-Working with special promotions and local marketing projects-Using local businesses to promote our events and creating relationships-Re-doing all of the Staff files and re-training the whole branch-Expanding our staff from 100 to 150 and solely train the new employees-Delivering a tidy and smooth operation and end to each day

Bachelor Of Arts (Ba), Digital Arts

Education record