Marc Nourani Email and Phone Number
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Rackspace Managed HostingIncident, Change, Problem Management Operations, 1/11-Present* Global Ops Program Management: Incident Management, Ticketing, Chat, Phones, Comms * Finance, HR, Reporting, Tech Recruiting * Training/Onboarding, Content Strategy & Technical SolutionsCloud Ops Coordination* Communications; engagement; cloud security; user entitlements; internal development; project, incident & change management; monitoring & network ops, trainingGreen Fields Market, LP 12/08-6/13General Counsel & VP Store SupportCitiGroup 10/03-1/09VP, Department & Site Support at Citibank* Audit & compliance, relationship between the business site & realty, security & office services for multi-building campus & helpdesk supporting Citibank NAWild Oats Markets, 12/99-4/03HR Director, San Antonio, TX HR, Training & Ops Support & key regional leader overseeing eight TX stores (Sun Harvest) & regional warehouse. Turnover reduced >16%.Director-Field HR, Boulder, CO * Led 8 Regional HR Mgrs in development, application & maintenance of key HR functions in each region. Corporate HR team. Overall company turnover reduced >20%. Safety & Risk Director, Boulder CO * Post acquisition of Sun Harvest by Wild Oats, became Safety & Risk Director for entire corporation. Managed risk exposure to ensure sufficient countermeasures & adequate coverage if & when claims arose. Led company’s safety program, controlling insurance coverage & claim expenses. Sun Harvest Farms, 9/91–12/99Director-HR, Safety, Corporate Counsel, San Antonio, TX* Led HR & safety for 600+ employees. * As counsel, reviewed company agreements/actions & directed outside counsel on defense, trademark & other matters.Specialties: incident, change, problem management; HR, legal, risk, safety, training, operations, retail management, grocery, MIS, acquisitions, workers comp, insurance, security
Rackspace Hosting
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Director, Incident, Change, Problem Management OperationsRackspace HostingSan Antonio, Tx, Us
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Director, Incident, Change, Problem Management OperationsRackspace Hosting Jan 2011 - PresentSan Antonio, Texas, Us* Incident, Change and Problem Management Operations* Global Ops Program Management - Communications via Ticketing, Live Chat & Phones, Fraud Detection & Prevention, and Change, Incident & Problem Management* Finance, HR, Reporting, Technical Recruiting* Training/Onboarding, Content Strategy & Technical Solutions -
Member, Board Of Directors, Chair - Building CommitteeChildsafe Nov 2013 - PresentSan Antonio, Texas, UsChildSafe is a Child Advocacy Center, the only one in Bexar County that provides specialized services to children that have been abused, neglected or sexually abused. ChildSafe provides a safe, child-friendly environment where law enforcement, Child Protective Services, prosecution, and mental health professionals work together to create a unique plan to help each individual and family traumatized by abuse heal, as well as work with law enforcement to bring perpetrators to justice. http://www.childsafe-sa.org/Board Secretary and Executive Committee Member: May 2015 - December 2019 -
Member, Board Of DirectorsThe Bexar County Arts & Cultural Fund Jan 2004 - Dec 2013theArtsFund unites the Arts and STEM in early childhood learning, to encourage lifelong growth and learning through the arts, and to increase future arts audiences. http://www.thefundsa.org
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General Counsel/Vp Store SupportGreen Fields Market, Lp Dec 2008 - Jun 2013Retail Grocery Company
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Vp/DirectorCiti Oct 2003 - Jan 2009New York, New York, UsCitiGroup 10/03 - 1/09VP, Department & Site Support at Citibank San Antonio, TX* Led department audit & compliance work, relationship between the business site and corporate realty, security & office services to maintain a 4,000 employee multi-building campus & helpdesk that supports systems access for Citibank NA -
Director - Hr; Field Hr; Safety & RiskWild Oats Markets, Inc. Dec 1999 - Apr 2003Us* HR Director, San Antonio, TX: Directed HR, Training & Ops Support & acted as a key leader on the regional team overseeing eight retail stores in Texas and regional whse. During tenure, regional turnover reduced >16%.* Director of Field HR, Boulder, CO: Directed group of 8 Regional HR Mgrs in development, application & maintenance of key HR functions within each region. Key member of company’s corporate HR team during the time I served in this position. During my tenure, overall company turnover reduced >20%. * Safety & Risk Director, Boulder CO: Post Sun Harvest by Wild Oats, promoted to Safety & Risk Mgr (after 1 year, to Director) for the entire corporation. Continually evaluated risk exposure to ensure we had sufficient countermeasures & adequate coverage if & when claims arose. Directed the company’s safety program, focusing on the protection of customers, staff & facilities, so that we could control expenses for insurance coverage & claims -
Director Of Hr & Safety; Corporate CounselSun Harvest Farms, Inc. Sep 1991 - Dec 1999Sun Harvest Farms, 9/91 – 12/99 Director of Human Resources, Safety, Corporate Counsel, San Antonio, TX * Administered all human resource and safety & risk functions for the company’s 600+ team members. * As counsel, reviewed company agreements and actions and directed the work of outside counsel on our behalf in defense, trademark and other legal matters.
Marc Nourani Skills
Marc Nourani Education Details
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St. Mary'S University School Of LawLaw -
The University Of Texas At AustinGovernment/Political Science
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Permian High SchoolGeneral
Frequently Asked Questions about Marc Nourani
What company does Marc Nourani work for?
Marc Nourani works for Rackspace Hosting
What is Marc Nourani's role at the current company?
Marc Nourani's current role is Director, Incident, Change, Problem Management Operations.
What is Marc Nourani's email address?
Marc Nourani's email address is mn****@****ast.net
What is Marc Nourani's direct phone number?
Marc Nourani's direct phone number is +121086*****
What schools did Marc Nourani attend?
Marc Nourani attended St. Mary's University School Of Law, The University Of Texas At Austin, Permian High School.
What are some of Marc Nourani's interests?
Marc Nourani has interest in Children, Arts And Culture.
What skills is Marc Nourani known for?
Marc Nourani has skills like Leadership, Management, Program Management, Training, Cloud Computing, Strategy, Change Management, Strategic Planning, Process Improvement, Human Resources, Security, Team Building.
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