Technical Support Core Network
CurrentAnalysis and management network faults of 2°level.Technical Support to network technician and field operation Analysis of measures of voice traffic so as to identify network faultsPlanning and coordination of maintenance works on network equipments Management of troubleshooting of 2°level:voice network faults of CORPORATE and CONSUMER customershardware - software faults on switch Alcatel S1240- Broad Band - NGN, NGP network , Huawei - A -SBC , I-SBC Nokiamanagement of voice problems with International network operators. analysis and management of network faults of 3° level with the support of vendor