Marco Carrillo Email & Phone Number

Boca Raton, Florida, United States

• Cultivated and managed global client relationships across Europe, LATAM, and North America, ensuring successful software implementations and driving long-term partnerships that enhance customer retention and satisfaction.• Collaborated with cross-functional teams including sales, marketing, and product development to design and implement solutions that address client needs, resulting in increased operational efficiency and client loyalty.• Mentored junior team members by sharing best… Show more • Cultivated and managed global client relationships across Europe, LATAM, and North America, ensuring successful software implementations and driving long-term partnerships that enhance customer retention and satisfaction.• Collaborated with cross-functional teams including sales, marketing, and product development to design and implement solutions that address client needs, resulting in increased operational efficiency and client loyalty.• Mentored junior team members by sharing best practices in client engagement, negotiation, and problem-solving, significantly improving team performance and fostering a culture of continuous learning and development. Show less

Fort Lauderdale, Florida, United States

• Enhanced sales performance by managing the sales floor, ensuring optimal product presentation andorganization, which attracted a high volume of customers and contributed to a significant increase in overall sales.• Cultivated strong customer relationships through exceptional service and in-depth product knowledge, identifying and addressing customer needs to create ongoing sales opportunities and foster long-term loyalty.

Venezuela

• Consistently exceeded sales targets by applying in-depth product knowledge and a strategic sales approach, effectively driving high-value vehicle sales and elevating BMW’s brand presence in the Venezuelan market.• Cultivated long-term client relationships through personalized consultations and exceptional post-sale service, building customer loyalty and generating repeat business that contributed to ongoing revenue growth.

Venezuela

• Implemented strategic sales initiatives by analyzing client requirements and market trends, coordinating promotional activities, and providing targeted support to agency partners, which led to increased bookings, optimized revenue streams, and strengthened Air France’s competitive position in the Venezuelan market.• Oversaw and nurtured relationships with travel agencies and corporate clients contracted with Air France, leveraging strong negotiation and account management skills to… Show more • Implemented strategic sales initiatives by analyzing client requirements and market trends, coordinating promotional activities, and providing targeted support to agency partners, which led to increased bookings, optimized revenue streams, and strengthened Air France’s competitive position in the Venezuelan market.• Oversaw and nurtured relationships with travel agencies and corporate clients contracted with Air France, leveraging strong negotiation and account management skills to enhance brand loyalty, maximize contract utilization, and ensure premium service delivery tailored to client needs. Show less

Licenciatura En Administración De Empresas Turisticas, Business/Commerce, General

Business Administration in Tourism.

French, French Language

Activities and Societies: EPFC Language courses. French