Goals:- Contributed to the growth of the business from the first campus to nine campuses.- I progressed from a Tech Support role to coordinating and managing teams for projects, development, and technical support at the head office and across 10 campuses.- Experienced leader in technology and development teams, adept at guiding teams to deliver innovative IT solutions. Skilled in promoting collaboration, accountability, and a culture of excellence.- I served as a consultant to all staff and areas of the organization, offering IT solutions to address needs and improve processes.- Successfully delivered and implemented over 60 apps and tech solutions for school processes.- I analyzed various processes such as admissions, payments, invoicing, student/parent services, staff on boarding, purchasing, vacation requests, etc. to identify areas for improvement. I then represented these improvements through diagrams and schematics.- Efficient enrollment management achieved through the implementation of a CRM system for admissions.- Implemented a Parent Portal and Intranet with the purpose of providing all clients and staff with easy access to the information they need.- Optimize communication with clients through apps and tech solutions.

- In charge of all technology at the campus. Coordinated the tech support staff at the accounting school (FACPyA - UANL).- Coordinated the change and upgrade of the network infrastructure, including the local area network, structural network cable, and switching- Replaced Unix servers for school administration systems and developed automated processes for backups and databases.