Develop demand forecasts (operational forecasts) at multiple levels of aggregation for multiple time horizons as part of a demand planning function.Review historical sales trends, research demand drivers, prepare forecast data, develop statistical forecast models, and evaluate forecast results.Coordinate cross-functional research activities to reconcile significant variances and refine the forecast model to reflect updated sales and marketing assumptions.Interact with sales, marketing, and customer finance to understand demand forecast drivers.Utilize a collaborative and consensus approach by working with Sales, Marketing and Customer Finance to obtain and ensure that current and accurate information is used for demand forecasts.Use and maintain the Demand Planning software as the primary forecasting system tool.Provide input to the Supply Planning organization in developing inventory strategies on existing items, new products, and product phase-outs.

Responsible for creating schedules, monitoring stock levels at the warehouse and knowing when to replenish stock. Focused on time, making sure every item of stock gets to its destination on time and that there are no shortages on shelves. Implementing the optimum way to keep statistics of sales and stockPlacing orders to replenish stock without overstockingInspect current and newly arriving inventory for issues

Maintain customer satisfaction by providing problem-solving resources; managing staff.Determine customer service requirements by maintaining contact with customers; conduct surveys; forming focus groups; improve customer service quality results by studying, evaluating, and re-designing processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes.Maximize customer operational performance by providing help desk resources and technical advice