Marco Collins Email and Phone Number

Provided animal control services for the City of West Des Moines as a Neighborhood Service Specialist.Responded to various animal-related calls including dogs and cats at large, wildlife issues, barking dogs, animal cruelty, animal neglect, and animal bites.Conducted investigations into animal cruelty and neglect cases, and worked closely with law enforcement agencies to ensure the safety and wellbeing of animals.Utilized knowledge of animal behavior and handling techniques to safely capture and transport animals to appropriate facilities.Educated the public on responsible pet ownership, including licensing requirements and the importance of spaying and neutering pets.Maintained accurate records of all animal-related calls and activities, including issuing citations and preparing court documents as necessary.Participated in ongoing training and professional development opportunities to stay up-to-date on the latest animal control techniques and best practices.

Provided comprehensive animal care for experimental animals, including conducting and recording environmental monitoring (e.g., temperature, humidity, insect and rodent prevention) and responding to environmental alarms as neededDocumented and promptly reported any animal illness or injury to the Attending Veterinarian (AV), Principal Investigator, and Animal Care Facility Supervisor, and provided treatment as directed by AV or investigatorsMaintained accurate written and computer records using Mosaic Vivarium software to log animals purchased, their daily, monthly, and annual uses, and final dispositionPrepared USDA annual reports of animal use, acquired grant and federal grant accounts from investigators to generate quarterly invoicesOperated and maintained laboratory equipment such as a cage washer, autoclaves, incinerator, animal restraints, and CO2 devices for euthanasiaComplied with the requirements of the Animal Welfare Act

Transported patients, equipment, and essential materials throughout the hospital complex as requested by the department dispatcher or clinical staffResponded to trauma, stroke, and cardiac arrest alerts, providing crucial support to medical personnel during emergenciesDemonstrated exceptional work ethic and leadership skills while aiding in training employees, resulting in my promotion to shift lead. Supervised and assisted a team of 12-15 employees to ensure a smooth and efficient operations

Maintained freshwater and saltwater chemistry for all aquariums located throughout the zoo Operated and maintained life support systems for all aquatic enclosures, provided diet, medication, and enrichmentRecorded daily observation data for each aquatic species into local and online recordsParticipated in a AZA ( Association of Zoos & Aquariums) project aimed at rescuing and housing Florida's corals affected by stony coral tissue loss disease, intended to boost coral populations before releasing them back into the ocean after the disease outbreak is no longer a threat. Through my expertise in coral husbandry, I successfully propagated and increased coral growth by implementing strategic feeding times and maintaining high quality water chemistry.

Caretaker for a variety of hoof-stock animals, including Common Eland, Bactrian Camels, Eastern Black Rhinos, Reticulated Giraffe, Addax, Nyala's, and African WatusiProvided animal husbandry services, including dietary management, medication administration, and environmental enrichment, for all animal enclosuresEntered daily observation data for a variety of animal species into local and online records Participated in AZA (Association of Zoos & Aquariums) and SSP (Species Survival Plan) projects to ensure the welfare and conservation of endangered speciesTrained new employees, interns, and volunteers to uphold high standards of animal care and husbandry

Maintained administrative operations by receiving and distributing communications to staff members and employeesEnsured inventory levels were adequate by placing and completing ordersTroubleshoot equipment failures, called for repairs, and monitored equipment operation to keep it up-to-dateAcquired and delivered items to appropriate locations, issued invoices to customer accounts, and oversaw time management and attendance for 45 employees

Prepared and scheduled meetings, responded to inquiries from both internal and external sources Managed communication through various channels including e-mail, phone calls, and mail Coordinated and maintained the filing system for confidential information with accuracy Formulated activities with other executives to ensure timely completion of tasksPromoted the company through various channels by building a website, advertising in newspapers, radio, and participating in local events, resulting in 50% increase in company's profit and reputation