Duties involve ensuring health and safety procedures are in place for both staff and customers. Take control of any theft investigations, security monitoring, and arresting people involved in any criminal activities involving the store. This also includes police liaison, compiling witness statements, civil recovery documents, and security incident reports. Also involved is stock processing, and completing a number of sales reports. In addition to this position is the requirement to fulfil all duties performed by customer/senior sales assistants.

Duties involved helping and selling entertainment products to customers, stock merchandising and replenishment, stock processing, and completing sales reports.