Product Manager of HotelDO (Despegar B2B HTML Platform)2 direct reports

B2B Product Development for LATAM & USA (Html & API)✔ Lead HotelDO product roadmap (Despegar B2B Platform) ✔ Ideation, planning, prioritization and execution of initiatives that scale the product throughout the region (Miro, Kanban and Jira)✔ LATAM-wide presence with a focus on the Brazilian, Mexican, Colombian and Argentinian market, developing tailored initiatives for each region✔ Coordination with IT, sales, operations, tax, revenue and other product areas teams✔… Show more B2B Product Development for LATAM & USA (Html & API)✔ Lead HotelDO product roadmap (Despegar B2B Platform) ✔ Ideation, planning, prioritization and execution of initiatives that scale the product throughout the region (Miro, Kanban and Jira)✔ LATAM-wide presence with a focus on the Brazilian, Mexican, Colombian and Argentinian market, developing tailored initiatives for each region✔ Coordination with IT, sales, operations, tax, revenue and other product areas teams✔ Development and implementation of metrics and indicators for product monitoring (SQL and Looker Studio) Show less

✔ Lead the design of the strategic plan for the Growth & Retention of SMEs (companies with annual turnover of up to 8 million USD)✔ Design and implementation of a new value proposition (A/B testing)✔ Search, test and develop new channels to attract SMEs✔ Establish alliances with strategic partners that allow achieving a massive approach✔ Create communication journeys, commercial offer and campaigns to attract SMEs✔ Data mining in Teradata (SQL) and creation of dashboards in… Show more ✔ Lead the design of the strategic plan for the Growth & Retention of SMEs (companies with annual turnover of up to 8 million USD)✔ Design and implementation of a new value proposition (A/B testing)✔ Search, test and develop new channels to attract SMEs✔ Establish alliances with strategic partners that allow achieving a massive approach✔ Create communication journeys, commercial offer and campaigns to attract SMEs✔ Data mining in Teradata (SQL) and creation of dashboards in Power BI to make decisions based on data✔ Analyze the market, the competition, survey clients and executives to understand their needs and develop a differential value proposition✔ Align with the Product Tribes and Channel Management in order to achieve the bank's KPIs🏆 Design and implementation of a journey which daily detects SME owners and approaches them through different channels (push, email, homebanking and executive campaigns) to attract their companies Show less

✔ Design of the strategic plan for the Growth & Retention of customers✔ Product development (FAN Galicia). Business case design, brand creation and value proposition. Development with IT teams and customer journeys.✔ Creation of communication journeys, commercial offers and campaigns to attract customers✔ Data mining in Teradata (SQL) and creation of dashboards in Power BI to make decisions based on data✔ Work closely with the technological teams to guarantee the delivery of… Show more ✔ Design of the strategic plan for the Growth & Retention of customers✔ Product development (FAN Galicia). Business case design, brand creation and value proposition. Development with IT teams and customer journeys.✔ Creation of communication journeys, commercial offers and campaigns to attract customers✔ Data mining in Teradata (SQL) and creation of dashboards in Power BI to make decisions based on data✔ Work closely with the technological teams to guarantee the delivery of value to the user in line with the objectives set✔ Track OKRs to ensure the team is always on top of committed targets and how to achieve them🏆 Satisfactory execution of a profitability process that involved the closure of 140.000 customers Show less

✔ Consultant in digital workshops as business specialist to collaborate in Galicia Bank digital transformation✔ Develop and manage an assigned portfolio of 1000 clients belonging to the highest income of the bank, with the aim of maximizing profitability, cross-linking, loyalty and principality✔ Provide an exclusive experience in terms of quality of service, having daily contact by phone, mail and WhatsApp. Follow-up on NPS indicators✔ Referent of the bank in OSDE, MARVAL O´FARREL… Show more ✔ Consultant in digital workshops as business specialist to collaborate in Galicia Bank digital transformation✔ Develop and manage an assigned portfolio of 1000 clients belonging to the highest income of the bank, with the aim of maximizing profitability, cross-linking, loyalty and principality✔ Provide an exclusive experience in terms of quality of service, having daily contact by phone, mail and WhatsApp. Follow-up on NPS indicators✔ Referent of the bank in OSDE, MARVAL O´FARREL, FIAT and TECHINT, carrying out commercial positions and advising their directors.🏆Country level best commercial management award (Q4 2020) Show less

✔Ensure compliance with the assigned sales budget, analyzing the potentiality of clients to detect sales opportunities and efficiently manage the assigned individual client portfolio✔ Provide a reliable and direct customer service, with the premise of maximizing cross-selling, the level of services and increasing the volume and profitability of customers✔ Increase the portfolio through the incorporation of new clients and ensure the retention of current ones🏆Country level best… Show more ✔Ensure compliance with the assigned sales budget, analyzing the potentiality of clients to detect sales opportunities and efficiently manage the assigned individual client portfolio✔ Provide a reliable and direct customer service, with the premise of maximizing cross-selling, the level of services and increasing the volume and profitability of customers✔ Increase the portfolio through the incorporation of new clients and ensure the retention of current ones🏆Country level best commercial management award (Q2 2019) Show less

✔ IT product development in order to be more efficient when managing the pallets of the production plant✔ Analyze and evaluate existing systems for performance and suggest solutions✔ Interacting with clients to understand product requirements and executing tests on software usability

✔ Forecasting reviews and advising on monthly results, variances to plan, and risk management strategies✔ Diagnosing financial drivers and leveraging analytics to make recommendations to key stakeholders✔ Analyzing and forecasting cash conversion expectations to optimize cash flow

✔ Manage guest bookings and reservations✔ Sale of tourist services

✔ Administrative and accounting tasks in general✔ Payments, collections, invoices, budgets, mails, calls✔ Computer and network maintenance