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Marco Dery Espinoza Email & Phone Number

Team Lead at NetProtect at NetProtect
Location: Guadalajara, Jalisco, Mexico 18 work roles 3 schools
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Current company
Role
Team Lead at NetProtect
Location
Guadalajara, Jalisco, Mexico
Company size

Who is Marco Dery Espinoza? Overview

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Quick answer

Marco Dery Espinoza is listed as Team Lead at NetProtect at NetProtect, a company with 59 employees, based in Guadalajara, Jalisco, Mexico. AeroLeads shows a matched LinkedIn profile for Marco Dery Espinoza.

Marco Dery Espinoza previously worked as Team Lead at Netprotect and BUTL - Team Lead at Netprotect. Marco Dery Espinoza holds Diploma, Information Technology, Expert from Ico Virtual.

Company email context

Email format at NetProtect

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NetProtect

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Profile bio

About Marco Dery Espinoza

I am passionate about customer service and management positions on the IT industry.. I enjoy solving issues, identify new oportunities areas and provide the best solutions, trying to exceed expectations.I also enjoy working on managing projects, getting everything working and under control.I'm always looking for new social media trends and internet tools and technologies.

Listed skills include Itil, A+, Project Management, Stress Management, and 23 others.

Current workplace

Marco Dery Espinoza's current company

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NetProtect
Netprotect
Team Lead at NetProtect
seattle, washington, united states
Website
Employees
59
AeroLeads page
18 roles · 23 years

Marco Dery Espinoza work experience

A career timeline built from the work history available for this profile.

Team Lead

Current

Guadalajara, Jalisco, Mexico

Feb 2021 - Present

Butl - Team Lead

Guadalajara, Jalisco, Mexico

Mar 2021 - Jan 2023

Tech Support Lead

Stackpath

Guadalaj

Apr 2018 - Mar 2021

Help Desk Team Lead

Ntt Data Services

Guadalajara Area, Mexico

Account team lead, responsible for supervising 45 Help Desk agents, in charge of controlling schedules, Client's reports, operation monitoring, coaching and training activities. ITIL v3 Certified

Jun 2015 - Apr 2018

Community Manager

Quilting Dreams Mexico

Distrito Federal, Mexico

Community Manager: Social Media strategies implementation, Web Site content creator.

Oct 2012 - Apr 2017

Community Manager

Capital Flow Consulting

Social media consultant, community manager.

Aug 2012 - Apr 2017

Colaborador

Megaradio

Guadalajara Area, Mexico

Colaborador del programa Romance En Forma con Gema del Toro, hablando de gadgets, apps y tecnología que nos ayudan a estar en forma.

Mar 2014 - 2017

Business Analyst, I.T Advisor

Zapopan Area, Mexico

Techincal support, Community Manager and I.T. advisor

Jun 2013 - Jul 2015

Community Manager

Soit Soluciones En Tecnologias De Informacion

Guadalajara Area, Mexico

Community Manager, Redes Sociales, Atencion al Cliente, Proyectos & Asesoria, Levantamiento de Requerimientos, Cierre de Ventas

Aug 2011 - Jul 2015

Community Manager

Mevi Avocados

Guadalajara Area, Mexico

Creación de la personalidad del personaje icónico de Mevi.

Nov 2014 - May 2015

Community Manager

Magniplaza.Com

Guadalajara Area, Mexico

Community Manager, Social media consultant.

Mar 2014 - Oct 2014

Applications Support Technician Senior (Tier 2)

Hildebrando - Hitss

Av. López Mateos # 2077 - Z20 Col. Jardines Plaza Del Sol, 44510, Guad. Jal.

Work with internal users as a 2nd level help desk using remote control tools; apps troubleshooting and documentation, keep the team's work orders under SLA averages; created the team´s metrics report in order to monitor accomplishments; worked with different areas within the company and outside in order to solve issues.

Apr 2009 - Jun 2014

Applications Support Sr.

Csc

Telecommuting

Work with internal users as a 2nd level help desk using remote control tools; apps troubleshooting and documentation, keep the team's work orders under SLA averages; created the team´s metrics report in order to monitor accomplishments; worked with different areas within the company and outside in order to solve issues.

Apr 2009 - Jun 2014

Community Manager

Jacobo Diaz

Guadalajara Area, Mexico

Social Media, CRM.

Dec 2012 - May 2014

Special Projects Manager

Controlnet

Av. Conchita 3180 Col. Residencial Loma Bonita Zapopan Jalisco Mex.

Followed up special projects, created the company’s CRM System and incidents metrics report; trained all new customers for better using our tools; studied the customers’ processes in order to identify opportunity areas and make new sales to current customers. Followed up the collection reports.

Mar 2008 - Apr 2009

Technical Support Agent

Guadalajara Area, Mexico

Dell’s account, hardware technical support for end users in the U.S. by phone or email; excel in customer service.

Apr 2007 - Mar 2008

Jefe De Soporte Tecnico

Mavi De Occidente

Guadalajara Area, Mexico

New IT projects management, tech support team management.Achievements: Created the file save and storage procedure. Created the licenses control procedure. Created installation, setup and problem solving manuals and set bases for the base of knowledge system. Created the IT procurement procedure. Implemented the IT Metrics report to measure productivity..

2003 - 2007 ~4 yrs
Team & coworkers

Colleagues at NetProtect

Other employees you can reach at unblock-us.com. View company contacts for 59 employees →

3 education records

Marco Dery Espinoza education

Diploma, Information Technology, Expert

Ico Virtual

Activities and Societies: Linux servers administrationLinux server basic management, implementation and troubleshotting.

Specialist, Planning And Management, Specialist

Univer

Activities and Societies: To know how to project capital invesment; design and manage projects; to know strategies of purchase and.

Bachelor'S Degree, Computer Science, Licentiate

Univer
FAQ

Frequently asked questions about Marco Dery Espinoza

Quick answers generated from the profile data available on this page.

What company does Marco Dery Espinoza work for?

Marco Dery Espinoza works for NetProtect.

What is Marco Dery Espinoza's role at NetProtect?

Marco Dery Espinoza is listed as Team Lead at NetProtect at NetProtect.

Where is Marco Dery Espinoza based?

Marco Dery Espinoza is based in Guadalajara, Jalisco, Mexico while working with NetProtect.

What companies has Marco Dery Espinoza worked for?

Marco Dery Espinoza has worked for Netprotect, Stackpath, Ntt Data Services, Quilting Dreams Mexico, and Capital Flow Consulting.

Who are Marco Dery Espinoza's colleagues at NetProtect?

Marco Dery Espinoza's colleagues at NetProtect include Eric Reaves, César Ángel Giovanni Pérez Moreno, Roberto Goomez, Layla Nguyen, and Vitaly Kasarzheuski.

How can I contact Marco Dery Espinoza?

You can use AeroLeads to view verified contact signals for Marco Dery Espinoza at NetProtect, including work email, phone, and LinkedIn data when available.

What schools did Marco Dery Espinoza attend?

Marco Dery Espinoza holds Diploma, Information Technology, Expert from Ico Virtual.

What skills is Marco Dery Espinoza known for?

Marco Dery Espinoza is listed with skills including Itil, A+, Project Management, Stress Management, High Proficiency, Social Media, Community Management, and Redes Sociales.

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