Marco Ghanem Email & Phone Number

Milan, Lombardy, Italy

• Working towards business development of Collecting Cars' Italian Market
• Constituting a dedicated point of contact through the life of the auction process between the seller, the buyer and Collecting Cars
• Co-ordinating end-to-end activities from pre-sales through to post sales
• Ensuring excellent levels of engagement and service throughout the process
• Researching industry trends of the collector’s market to make informed evaluation of all units
• Determining competitive market reserve prices

Milano, Lombardia, Italia

• Working in a B2B and C2B data driven company with a machine learning data model
• Cooperating daily with Artificial Intelligence (advanced algorithm based on internal database)
• Individually averaging daily €700.000+ offers, 20%+ conversion rate and 85% sales under 7 days
• Reviewing, approving or modifying Pricing Analysts’ offers
• Collecting and analysing data through daily reports to adapt pricing strategies to respond to market trends
• Developed efficient tools and strategies for my team to better collect, analyse and use fundamental data

Milano, Lombardia, Italia

• Learned in-depth knowledge of all Volvo vehicles and brand’s values
• Developed commercial awareness through constant market data analysis about Volvo and its competitors
• Guided customer journey through first inquiry, test drive, virtual configuration and ordering process
• Organized logistics management of the Volvo Studio Milano during press conferences and events
• Maximized customer experience by using key soft skills such as listening, communication, and etiquette

Padova Area, Italy

• Executed national and local media planning
• Supported the company’s web site implementation
• Reported monthly on planning activities and monitored the correct execution of marketing contracts
• Worked in cross-functional coordination for smooth delivery of planned activities with PR and Accounting
• Supported national events organization such as the Porsche Festival and the Porsche Winter Experience

Milan Area, Italy

• Reviewed manufacturers press-cars
• Discussed automotive events
• Studied automotive related topics

Master'S Degree, Master In Management

Bachelor'S Degree, Economics

Baccalauréat, Economic And Social Sciences