Marco Marques Email & Phone Number

São Paulo, Brazil

Brazil

Leading a R&D team with ~25 talents responsible to develop the Billing (BSS) Global Solution. Main responsibilities:- Talent Management including People Hiring, Motivation & Performance Management;- Project Management assuring SW deliveries on time & quality;- Driver for Technology & Product Improvements;- Driver/Coach Knowledge Sharing & Learnings

São Paulo E Região, Brasil

Regional (LATAM) Manager leading an organization with up to 28 engineers and responsible for:• Ensure service delivery execution in Latin America & Caribe;• Pre-Sales for Telecom Applications (IMS & IN);• Apply & develop Service delivery strategy;• Create a productive work environment for individuals;• Create a productive work environment for own organization;• Drive Performance Management (Process);• Drive Competence Management;• Conduct Resource Management;• Manage unit finance;

São Paulo Area, Brazil

• Technical Coordinator (SA) for Oi RAS IMS Projects:o Scope & resource coordination;o Customer interface and training preparation;o Support to development & integration team.• Technical Coordinator (SA) for TIM ECE IN Projects:o Customer interface and workshops;o Troubleshooting;o Support to development & integration team.

São Paulo Area, Brazil

Senior Service Engineer for TIM VPN:o Installation & Integration – TSP 6 and VPN 3.3;o TTCN setup and test execution;o Troubleshooting.• Senior Service Engineer for Vivo Homezone:o Installation and Configuration – ECE2.1 Platform; o CAPv2 and CS1+ troubleshooting;o MySql & Glassfish optimization;o Test Coordinator.• Technical support at IMS PDU Labs in Stockholm:o Working with MMTEL, BCS, CMS and Composition Engine;o IMS Demo labs - technical support;o IOT – Acceptance tests for Interoperability IMS Terminals.

Brazil

• Team Leader for IN-SSF (Intelligent Networks) Design Maintenance. • Troubleshooter for TSS I&V, in Zagreb Croatia. Supporting in the IN service integration;• Support and training to the GSDC, Ireland. • Experience as Tester for MMS (Multimedia Messaging Service) platform in Montreal, Canada. - Working in the Function Test at I&V; - Java development and troubleshooting.• Troubleshooter and designer BGC (Centrex) & Charging Subsystem (Billing) for AXE platform.

Experience with Software Development using Visual Basic and Natural. Oracle/SQL developing; Working with Brazilians Telecom Operators;Experience with software development in C/C++;Software Process (CMM Level 2 Implementation).

Post Graduation, Project Management

Activities and Societies: Project and people management; UML and Software Engineering Processes."Strategic Information Technology.

Graduation, Computer Eng.

Computer Engineer

Post Graduation, Multimedia Network Services

Activities and Societies: IMS, J2EE, SIP, Servlets, Hibernate, Web Services e GWT“Multimedia Network Services” including IMS training