Marco O. Email and Phone Number

El Paso Texas. Cd Juarez Mex. Bog Colombia

I working here to help to meet Company needs for computer hardware, software and networking tools. I'm work to develop, test, install, configure and troubleshoot computer hardware software, networks and telecom. As part of this process, I'm work to create proper documentation, diagrams and other detailed instructions to help other employees make the best use of new technologies

Talented Systems Administrator offering 20 years of experience in various computer Operating Systems, product support and repair. Configuration, reparation and staging of mobile devices and expert in several OS and applications. Highly knowledgeable of al Zebra products including but not limited to reparation, configuration and full process. Strong grasp of computer security and mixed platforms. Committed to job excellence. Adept at working autonomously or as an integral team member to achieve organizational goals. Highly skilled at evaluating and resolving complex problems and making sound decisions.CORE COMPETENCIES:Systems Installation and AdministrationTechnical Infrastructure End-user Training and SupportHelp Desk Local and RemoteExpert on Motorola, Sanmina and Zebra Products Repair and SupportTeam ManagementKnowledgeable of Open Source ToolsExcellent Technical SkillsNetwork Installation and AdministrationProfessional on System Security, Backup & Recovery

■ Installing, configuring, updating and maintaining server software/hardware;■ High-level problem troubleshooting;■ Replacing failed hardware and addressing system problems;■ Tracking system capacity (CPU, memory, disk space, etc.) and reporting/correcting any issues;■ Installing software upgrades and security patches, and monitoring for intrusion signs;■ Assessing where the company stands as far as IT system performance/efficiency, compared to where it would like to be, and compiling recommendations on how to improve performance■ Support on site and remote server's for 3 Motorola locations in El Paso Tx , Juarez Mexico and Mexico DF

◦Provide client support and technical issue resolution via E-Mail, phone and other electronic medium for al Telxon Symbol Products◦Configuration of client’s equipment , test and diagnostique issues for their units ◦Configure software to connect to Internet application servers.◦Provide training to internal and external clients in the use of system and applications as related.◦Obtain general understanding of OS and application operations ◦Identify and correct or advise, on operational issues in client computer systems.◦Network ,computer and phone support for both sites EL Paso Tx USA and Juarez Mexico

*Team leader for production line*Repair all kind of Telxon Units and Printers*wireless devices *repair process implemetation