Marco Antonio C P (Smt, Ie) Email & Phone Number

Edmonton, Ab, Ca

Edmonton, Ab, Ca

Alberta, Canada

Responsible for maintaining vendor documentation for assigned projects.Work as part of a team ensuring timely delivery of proper documentation and information.Assemble complex technical data books and documentation for customers as required.Create daily, weekly and quarterly reports as needed.Ensure consistency in record management procedure and policies, which include logging, tracking retention, retrieval, destruction and disaster recovery,Perform audits as determined necessary.Identify the areas of concern and make necessary improvements to improve the efficiency of internal processes and procedures to improve MRC Global standards.Ensure timely information flow between internal and external clients.Represent department on specific projects or assignments.Carry out other duties within the scope, spirit and purpose of the job.Take reasonable care for the safety and health of yourself and others, report workplace hazards, injuries or illness immediately.

Alberta, Canada

Manages all inbound calls by answering questions; offers product and service sales opportunities to phone customersMakes follow up calls to ensure that customer need is metKnowledgeable in all Best Buy service offerings and able to offer complete solutions (PSP, Geek Squad install, financing, etc.)Uses call tracking sheets to effectively track all sales made and to follow-up with customers on potential future sales leadAssists phone customers that come into the store to pick-up their productMaintains an organized work space while keeping tools readily available and up to dateHelps resolve in-bound customer problems and issues, escalating to management as necessaryAble to multi-task and use variety of store systems to access information (RSS to fins inventory, BestBuy.ca for product details, warranty info. SharePoint for news alerts etc.Assists leadership team with administrative and other operational tasks

Alberta, Canada

Follow weekly merchandising kit instructions, merchandise designated areas including confirming products are put on the sales floor properly and in a timely mannerEnsures program guidelines are followed by confirming rainchecks follow-ups are completedSupport product integrity by processing products in timely and organized manner, up-stocking and down-stocking products on the floor shelves according to company standards, stock and process media shipments, and complete ad set changes and signageResponsible to receiving and shipping tore merchandise including removing merchandise from truck, compare against packing lists, and applying security tags to the product and moving it to the sales floor or warehouse storageResponsible for processing returned products, exchanges and service requests, and/or defective productsPrepares register for transactions before and after shift. Performs "clean and bright" on all end caps around registerWorks to build a relationship with store employees and provide support in order to help foster a motivated and enjoyable work experienceCompletes the accurate processing of all transactionsStays up to date with knowledge of Best Buy products by reviewing essential tools, and reference manualsDemonstrates skills in listening to customer requests and in creating the best solution for the customer effectively uses CARE PLUS and Product Service Plan (PSP) and Product Replacement Plan (PRP) selling processes

Ncr - National Capital Region, Philippines

Process ModelingDocument ControlingDocument ReviewExtensive knowledge in SIPOC diagramGap-analysis Process AuditingBusiness functional and non-functional writing

2270 2F Mirax Building, Don Chino Roces Avenue, Makati City

Assist departments in coming up with the best possible solutions in their operational performance by enhancing and developing systems and procedures, standardizing and benchmarking against best practices; performing operational systems and manpower audit.Familiarizes with the project study subject through interviews, gathering of reports, memos and other relevant materials.Develop Manuals for each department through documentation of Procedures, Policies, Flowcharts, Job Descriptions, and Forms. Revises the same based on the improvements implemented as a result of the Operational and Manpower Audit.

Ccbpi Canlubang Bottling Plant, Canlubang Industrial Estate, Canlubang, Laguna

Perform weekly Waste Walk Audit (with mancom) and Good Warehousing Practices Audit (GWP). Discusses and communicates the result of the same to concerned area for proper actions to be taken.Consolidate and review of Service Performance Report (SPR) - metrics/KPI of operations.Review of Smart Scheduling result (scheduling tool for Forklift Operators and other warehouse personnel).Spearheads the Operational Excellence Certification activities - Update, monitor and track OE projects, Conduct and facilitate Knowledge Sharing Workshops (regarding OE Overview, 8 Wastes, Process Mapping, Standardized Work and Visual Controls), Self-Directed Learning (OE Books - Book review/report) and other OE concerns.Walk about to validate visual boards (sending and publishing update of the same through e-mail).Updating of Tracking Review Board (TRB) for OE Associates and Apprentices on their certification progress.Audits the attendance of 10-minute stand-up meeting of operations.Time Study for Standardized Work.Attend Center of Operational Excellence - Canlubang Steering committee (Plant Leadership Team meeting).Develop Trouble Shooting Guide (Warehousing and Distribution).Conduct Center of Operational Excellence - Canlubang 5S Audit for Logistics weekly. Facilitates the discussion of results and findings.Visits CCBPI sales offices (Sta. Cruz and Batangas) to replicate and benchmark best practices from CCBPI Canlubang Plant, facilitate OE certification activities, conduct 5S and GWP audits. Data gathering for Flexsim data requirement (warehouse simulation tool). Meeting on Flexsim - warehouse simulation project.Time and motion study (TMS) consolidation and analysis.Train/Guide Project Team on project management (weekly updating).Attend 10-minute stand-up meeting.Facilitate OE workshops.Conduct monthly Performance Management Execution (PME) Health Check.

235 Fmw Bldg. Tierra Nueva Subd. Alabang-Zapote Rd. Alabang, Muntinlupa City

Assist departments in coming up with the best possible solutions in their operational performance by enhancing and developing systems and procedures, standardizing and benchmarking against best practices; performing operational systems and manpower audit.Familiarizes with the project study subject through interviews, gathering of reports, memos and other relevant materials.Develop Manuals for each department through documentation of Procedures, Policies, Flowcharts, Job Descriptions, and Forms. Revises the same based on the improvements implemented as a result of the Operational and Manpower Audit.Conduct annual systems review (operational audit) on each department’s system and procedures to evaluate operational efficiency and efficacy.Prepare Operational Audit Report to recommend improvements on the department’s systems and procedures.Conducts manpower audit to assess the productivity of each department and personnel and to recommend improvements in the department’s system and procedures.Prepare Manpower Audit Report to recommend improvements on the Department’s manpower structure and procedures.Performs related functions for ISO 9001 (Quality Management Systems) compliance and certification.Conducts research on the latest developments in logistics, information systems and technology and in the industrial engineering profession.Ensures that files of completed projects assigned are saved in a user-friendly manner in the IS central library while ongoing tasks are backed-up in a CD.Accomplish special projects assigned from time to time: layout of company offices and warehouses.

108 North Science Avenue, Special Export Processing Zone, Laguna Technopark

Prepare Work Instructions & Process Quality Control (Manufacturing Standard) Documents.Perform Material Evaluation Summary (Evaluates the Mechanical Properties, Chemical Composition, Visual & Dimensional Appearance of a proposed material against the standards.)Assist clerical works in Engineering Office.

Logistics, Materials, And Supply Chain Management

Associate'S Degree, Mechanical Engineering Related Technologies/Technicians

High School

Engineer'S Degree, Industrial Management Engineering