Are you an entrepeneur with a product/service to sell? Or a web agency? Maybe thinking to expand your business in another country or with customers with those desires? Leading a new generation call-center, located in Spanish Canarian islands (which allows us to keep costs low) with mother-tongue agents speaking ES,EN,DE,IT and FR and partner of a network of companies in Switzerland, Germany, Spain, Italy, Ireland and UK I can help you!Who am I:I'm Marco Picco, Graduated in Theoretical Physics and with a strong predisposition for communication and empathy, I think that mostly problems with other people depends on misunderstandings and lack of comprehension. Years of experience in- Customer Care in different branches, starting from tourism, products- telesales- live chat real time supportcombined with years of experience as business and functional analyst Informatic sector (IBM company)made me a problem-solving oriented person with logical attitudes and organization skills but also I deeply understand the importance of istint and emotions.What can I do for you:help you organize and expand your business in other countries (England, Germany, France, Spain and Italy) enhance your website with all real time channels (toll free numbers, live chat, whatsapp) in various languagesoutbound/inbound telesellings and appointment schedulesfirst level support with ticketing systemand much more....Contact me on Linkedin or via email at m.picco@voiceandwords.comCustomer centricity | Contact center | International expansion | Call center | Live chat | Digital Marketing