Marco Quesada Email and Phone Number
Marco Quesada work email
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Marco Quesada personal email
Experienced Head with a demonstrated history of working in Shared services industry. Skilled in People Management, Management, Leadership, Microsoft Excel, and Project management . Strong professional graduated from Universidad Internacional de las Americas
Citi
View- Website:
- citigroup.com
- Employees:
- 201877
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Kyc Aml Operations ManagerCiti Jun 2023 - PresentCosta Rica
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Csis Americas Operations Center ManagerCiti Sep 2021 - May 2023Costa Rica
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Third Party Risk ManagerCiti Oct 2015 - Sep 2021
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Americas Cadd Bsu Scale Latam HeadCiti Jan 2013 - Oct 2015San Jose, Costa RicaManager in charge of Latin America with +60 direct reports around different countries, responsible for consistent and tight management of staff, review quality, timeliness and efficiency for all processes and services. Managed retention to target levels. Ensure AML customer acquisition due diligence and Compliance CAPs (Correction Action Plans) are closed on time. Remediate population and control over regular BAU renewals. - Coordinated global processes between hubs.- Collaborated with Global & Data Metrics to ensure population accuracy for all countries.- Generated successful trainings and development plans for all direct reports.- Reached 92% of Employee Satisfaction in last VOE Survey.
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Americas Cadd Bsu SupervisorCiti Jan 2010 - Dec 2012San Jose, Costa RicaSupervisor in charge of 8 LATAM countries with 15 direct reports in Costa Rica, Responsible for the preparation, development, due diligence, reporting and approval of Know Your Customer, ensuring quality, timeliness and accuracy of all processes and services.- Maintained past due records under 25%- Achieved a regional and global communication with all countries and hubs.- Standardized global processes as Global Owner for several projects.
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Account Intelligence Unit AnalystCiti May 2009 - Dec 2010San Jose, Costa Rica- Supported business in outlining the necessary details to complete the Customer Acquisition Due Diligence (CADD) profiles.- Implemented due diligence on the CADD forms, and Customer Identification Program (CIP) documents, including legal certifications and passport ID's.- Introduced database research to ensure compliance with AML policies, i.e. NESS, World Check, Patriot Act Certification, Office of Foreign Assets Control (OFAC) sanctions, etc.- Coordinated client acquisition/CADD renewal process between the Business and Anti-Money Laundering (AML) Compliance.- Collaborated senior management with monthly metrics. - Developed all the due diligence of the Know your customer process.
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Associate Product ManagerTech Data Corporation Nov 2008 - May 2009Agent of vendor product lines for Microsoft, Symantec, Adobe, McAfee and Intel. Processed product orders for all clients ensuring consistency and control of all product lines. -
Vendor AccountantTech Data Corporation Nov 2007 - Oct 2008Accounts payable and receivables representative, handling account statement reconciliations with LATAM vendors and data analysis.- Fulfilled proper statement reconciliation with our main vendor having strict control with all invoices.
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Americas Collector AnalystHewlett-Packard May 2006 - Nov 2007San Jose, Costa RicaAgent for the Credit and Collections Department, managed a portfolio with a total AR of $60 million, divided in territories from NAM & LATAM. - Established a process to handle effectively the two main accounts, obtaining as a result, a strict communication plan, payment deadlines, reports creation and better controls. -
Manager AssistantServicios Logisticos Rqc Feb 2004 - Apr 2006San Jose, Costa RicaAssistant in charge of all logistic transportations, administrative tasks, accounts payable and receivables.
Marco Quesada Skills
Marco Quesada Education Details
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Second Degree In Finance (Licenciatura) -
Saint Benedict High SchoolHigh School -
Business Administration And Management, General
Frequently Asked Questions about Marco Quesada
What company does Marco Quesada work for?
Marco Quesada works for Citi
What is Marco Quesada's role at the current company?
Marco Quesada's current role is KYC AML Operations Manager.
What is Marco Quesada's email address?
Marco Quesada's email address is ma****@****oup.com
What schools did Marco Quesada attend?
Marco Quesada attended Universidad Internacional De Las Américas, Saint Benedict High School, Universidad Fidélitas.
What skills is Marco Quesada known for?
Marco Quesada has skills like Microsoft Excel, Microsoft Office, Project Management, Project Engineering, People Development, People Management, Organizational Reengineering, Management, Credit, Portfolio Management, Business Analysis, Leadership.
Who are Marco Quesada's colleagues?
Marco Quesada's colleagues are Nedjma Benbouzid, Emanuel Fraga, Michael Rogerson, Kelvin Zhou, Truong Tu, Alan Sullivan, Christian Valencia.
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