Marco Quintero Email & Phone Number

Ontario, California, United States

• Manager of automated facility. Over 450 direct report union employees as well as 82 part time supervisors. Led a team of 12 full-time frontline lead supervisors while developing them for next level management. • Team responsible for sorting over 60k packages per hour.Recognized for consistently achieving or exceeded performance goals.

Los Angeles Metropolitan Area

Trained and supervised the management team responsible for training, educating, and holding accountable all warehouse employees.• Mentored, trained, and counseled Lead Full-Time supervisors.• Ensured compliance with company and government regulations for safety and operational standards. (OSHA,DOT)• Managed payroll and addressed payroll concerns.• Handled employee concerns and union matters, addressing contract violations and attendance issues.• Aligned daily operating plans with departmental strategies to meet KPI goals.• Conducted cross-functional meetings to achieve operational objectives.• Covered for division manager and worked with district and regional management in the absence of next level manager.•. Addressed customer concerns brought to my attention by resolving and ensuring there was corrective actions put in place.•. Worked with Human Resources department in planning and hiring staffing for operational needs at every level.

Los Angeles, California, United States

Manager of planning and development of opening new operation. Worked with all departments I.E, P.E, Transportation and H.R to onboard and train 150 new employees. Lead our team and managed two sorts as processes were put in placeOperation achieved all KPI’s after one month of fully running operation. Sort exceeded safety goals and went a full year with zero injuries.

Los Angeles Metropolitan Area

• Managed teams of part-time supervisors and hourly employees, focusing on safety, service, and cost-saving goals.• Mentored and trained part-time supervisors through daily feedback and monthly reviews.• Conducted regular audits to ensure adherence to operational plans and promptly addressed concerns.