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• I have worked in partnership with Banco BTG Pactual's business areas to promote the necessary digital transformation, aiming to deliver to the Bank's customers differentiated services and products, through a self-service, multi-channel platform integrated with social networks , allowing full front-to-end interaction without direct contact with the standard service of a banking agency. In this way, Banco BTG Pactual's clients are currently able to open their accounts in an innovative way, being the first to have the process fully digital in Brazil, either through the web or the mobile application, available in both the Apple Store and Google Play. This was only possible by investing in innovative fraud detection and reputational risk analysis tools, incorporating the AML and Compliance policies applicable to the entire Onboarding process of Bank clients. Digital transformation involved changing the way internal systems communicated, building new services, adapting processes and information security policies. Several business areas had to work together, including the Legal Department and some specialized consultants, to evaluate the proposed solution. We have even had to wait for certain changes in the rules and regulations of the Central Bank of Brazil to remain fully compliant with its resolutions. I am proud to have been responsible for several steps in this process, integrating the IT team and enabling the delivery of the highest added value to the business of Banco BTG Pactual in recent years.
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Director Of Information TechnologyBtg Pactual Dec 2022 - PresentSão Paulo, Sp, BrSummary of my main tasks:Elaboration of the annual budget contemplating the allocation of employees, technological infrastructure and expenses with transportation and accommodation of employees between the RJ and SP branches;Weekly follow-up of demands with B2B revenue and commission project squad leaders;Biweekly monitoring of the main deliveries in the area with the vertical manager;Monthly monitoring of the main deliveries in the area with the IT partner;Definition of the technology strategy/architecture capable of supporting business growth in the coming years;Establish, together with the business areas, the necessary improvements to ensure that their processes support the increase in the volume of financial operations of BTG PACTUAL clients;Monitor the costs of technological infrastructure on a monthly basis and ensure that they do not exceed the annual budget;Ensuring the execution of the annual goal planning;Support employees with the necessary means to carry out their tasks in a collaborative and harmonious environment;Conduct management counseling with employees;Technological environment of the projects:Cloud AWS – DocumentDB, EC2, S3, Kinesis, Lambda, RDS, SQS, DMS, DynamoDB, CloudWatch, Opensearch, EMR, ElastiCache(Redis), Redshift, Load Balancing, ECR, KMS, Secret, SNSProgramming languages used: nodeJS and Python -
It Manager - Associate DirectorBtg Pactual Jan 2019 - Dec 2022São Paulo, Sp, BrRecorded time allocated to projects and updated master tracking documentsFacilitated communication between internal and external project stakeholders to keep all parties well-informedPrepared and charted data and metrics for detailed status reportsPrepared and distributed team-based communications to foster collaboration and enhance team moraleOversaw training and onboarding process for all newly hired employeesCreated PowerPoint presentations for business development purposesCoached new employees on administrative procedures, company policies and performance standardsManaged quality and client deadlines by working closely with staff to maintain adherence with project requirementsCompiled reports and recorded activities for projects as part of comprehensive, compliance-driven recordkeeping strategiesAdhered to established schedules by facilitating work quality and timely deliveryWorked with support teams to resolve issues with product, service or accounting areasClosely collaborated with project members to identify and quickly address problemsAdjusted project plans to account for dynamic targets, staffing changes and operational specificationsManaged and motivated project teams to promote collaboration and keep members on-task and productiveGathered requirements, defined scopes, allocated resources and established schedules meeting or exceeding project demandsAnalyzed projects to determine resource requirements and procured necessary equipment and softwareSourced additional resources and staff to meet timeline demandsMaintained tactical control of project budgets and timelines to keep teams on-task and achieve schedule targetsInvestigated and corrected or escalated project problemsMeasured team performance and reported metrics to leadership team members -
Associate DirectorBtg Pactual Apr 2015 - Jan 2019São Paulo, Sp, BrMarco has been responsible for providing digital solution to BTGPactual process and systems, transforming radically their clients´ experience, from the opening account process until their decision to invest in financial instruments offered to them. The new facilities used includes capturing personal data from their id card or driver licenses, recognizing face and match with their documents, helping them to fill their forms, providing electronic agreement services and eliminating all paperwork from their account opening and onboarding processes. Since 2014, Marco has been worked to transform the BTGPactual' digital initiative in a well successful platform for their clients. BTG Pactual Digital is now online providing their clients a new way to do investments by your own.As an Associate Director, Marco has played the roles described below: Supporting innovation process: This involves leading, facilitating & promoting open innovation, and introducing group tools and processes.• Assist with strategy development : Partner with business & technology leadership to ensure that business unit technology adaptations are aligned with and support the future state vision.; Participate in efforts to build short and long-term technology plans of Banco BTG Pactual digital transformation.• Support discovery and acquisition of technology feasibility: Ownership of progressing high-value ideas through an idea management funnel that includes proof of concept and prototypes in support of Banco BTG Pactual technology capabilities. Participate in vendor evaluation where needed to ensure vendor selection meets desired technology capabilities. -
It AnalystBtg Pactual Aug 2009 - Mar 2015São Paulo, Sp, BrAs Business Analyst of Bank BTG Pactual and based in Rio de Janeiro office, Marco has worked on IT projects for Asset and Wealth Management. He is the leader of the business analysts in the Portal & Mobile IT department. Marco's responsibilities at Bank BTG Pactual includes:- Design, coding, testing, debugging and documenting .Net applications.- Partner with business/user group representatives to understand business processes and requirements, translating those needs into formal, documented business requirements.- Collaborate with business analysts or client and systems analysts to prepare program specification documentation.- Examine document requirements, technical design documentations, unit test, system test, user acceptance test, and implementation plans for small to complex projects- Stay current with new technology developments and development techniques.- Report development project status and anticipe potential issues, etc. -
It ConsultantDba Mar 2008 - Apr 2009Rio De Janeiro, Rio De Janeiro, BrI have been responsible for requirements analysis to build systems within a software factory CMMi level 3 certified, and I have been used its processes improvement approach to guarantee more deliverables on time planned and within the quality expected -
It AnalystSulamerica Ing Aug 2007 - Feb 2008São Paulo, São Paulo, BrAnalysis and development of application basis on Windows' architecture, VB.net and MS-Sql Server. -
It ConsultantPetrobras Jul 2002 - Jun 2007Rio De Janeiro, Rio De Janeiro, BrAnalysis and development of application basis on IBM mainframe's architecture, cobol, csp, jcl, pl/i, mvs, roscoe and db/2. -
It ConsultantExxonmobil Apr 2001 - Jun 2002UsAnalysis and development of application basis on IBM mainframe's architecture, csp, jcl, pl/i, mvs and db/2 -
It ConsultantDba Aug 1999 - Mar 2001Rio De Janeiro, Rio De Janeiro, BrAnalysis and development of application basis on IBM mainframe's architecture, csp, cobol, jcl, mvs, roscoe and db/2 -
It ConsultantItau-Unibanco Jan 1995 - Jul 1999Sao Paulo, Sao Paulo, BrAnalysis and development of application basis on IBM mainframe's architecture, cobol, jcl, pl/i, mvs, roscoe and db/2 -
It AnalystMesbla Servicos Financeiros S/A Nov 1990 - Dec 1994Analysis and development of application basis on IBM mainframe's architecture, csp, cobol, jcl, mvs, roscoe and db/2
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It SpecialistSotreq S/A Apr 1988 - Oct 1990Analysis and development of application basis on IBM mainframe's architecture, csp, cobol, jcl, vm/cms and DEC PDP-1134 macro assembler
Marco Rocha Skills
Marco Rocha Education Details
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Universidade Gama FilhoFinancial Analysis -
Pontifícia Universidade Católica Do Rio De JaneiroInformation Technology
Frequently Asked Questions about Marco Rocha
What company does Marco Rocha work for?
Marco Rocha works for Btg Pactual
What is Marco Rocha's role at the current company?
Marco Rocha's current role is IT Manager - Director at BTG Pactual.
What is Marco Rocha's email address?
Marco Rocha's email address is ma****@****ual.com
What is Marco Rocha's direct phone number?
Marco Rocha's direct phone number is +5521326*****
What schools did Marco Rocha attend?
Marco Rocha attended Universidade Gama Filho, Pontifícia Universidade Católica Do Rio De Janeiro.
What are some of Marco Rocha's interests?
Marco Rocha has interest in Science And Technology, Education, Environment.
What skills is Marco Rocha known for?
Marco Rocha has skills like Sql Server, Oracle Sql, Db2/sql, Vb.net, Cobol, Jcl, Rexx, Csp, Pl/1, Cics, Easytrieve, Mvs.
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