Marco Rodriquez Email & Phone Number

Dublin, County Dublin, Ireland

Dublin

Designed and developed various types of web content, including landing pages, blog articles, and webinars.Created prototypes and mockups to communicate design ideas to stakeholders.Implemented and maintained website updates, ensuring the site remained current and accurate.Optimised website content for search engines and ensured pages loaded quickly.Collaborated with the development team to implement designs and ensure a seamless user experience.Stayed up-to-date with the latest web design trends and technologies.Troubleshot and fixed any design or technical issues that arose.

Dublin, Ireland

Dublin, Ireland

Developed websites and landing pages, crafted print and digital advertisements to reinforce worldwide marketing efforts.Crafted logos and established brand identities for internal programs and events.Designed informative graphics, explanatory PDFs, and presentations using both Powerpoint and Keynote.Conceived and designed marketing materials, including banners, print and digital invitations, HTML emails, and other promotional items for events and workshops across Europe, the Middle East and Africa.Served as a brand guardian, ensuring accurate representation and proper application of the brand in all internal and external designs.

Dublin, Ireland

Dublin, Ireland

Portfolio Bond-High profile customers policies management.New Business implementation and policy maintenance.Liaised constantly with Private Bankers, IT, Fund Accounting, Corporate Service and Actuarial departments.Provided Service Coordinator and Line Manager full support.Participated to daily huddle and operational review meetings.Quality assurance.Managed clients query inbox. Provided training and refresher to new team members.Other projects/administrative tasks as required.

Madrid, Community Of Madrid, Spain

Received inbound calls/emails from members, providers, customers, and any Cigna associated parties.Performed research to respond to inquiries.Interpreted policy provisions to determine the most effective response.Independently responded to inquiries, grievances, complaints or appeals - ranging from routine to moderate complexity.Claims assessment.Assisted department manager with high priority issues.Assisted co-workers with problem-solving solutions to difficult calls or situations.General office administration.

Dublin, Ireland

Took care of customers queries.Sold financial products and insurances within a competitive environment with high quantitative targets.Team and company activities (such as trainings, team briefs and manager meetings) in order to enhance Barclaycard achievements.Records management.Credit collection.

Tolmezzo, Friuli-Venezia Giulia, Italy

Produced promotional merchandise including branded apparel, gadgets, and accessories, as well as created artwork.I was responsible for preparing documents for die-cutting machines and large format printers, as well as arranging vinyl for diverse installations.Collaborated on the development of the company’s advertising and web presence by designing digital ads and emails.

Tolmezzo, Friuli-Venezia Giulia, Italy

Developed marketing solutions for travel agencies and tour operators to establish their corporate identity.Conceived and manufactured various marketing materials, such as stationery, flyers, brochures, posters, and invitations.Maintained the e-commerce website by adding new items and internal promotions.Oversaw physical production and printing processes.Acted as a point of contact between clients and production team, researching information, and offering feedback and revisions.

Professional Certificate In Ui Design, Ux/Ui

Hnd, Graphic Design, Hnd