Marco Ruzzon Email and Phone Number
Marco Ruzzon work email
- Valid
Marco Ruzzon personal email
Genesys Specialist for Contact Center and AI Solutions.Design, develop and integration of solutions in Contact Center environment especially for Genesys Technologies: Engage and Cloud CX.- Genesys Cloud CX Certified Professional- Genesys Cloud CX Architect Specialist- Genesys Inbound Voice Consultant- Genesys Platform SDK Developer- IVR Specialist (GVP)Experience in using vendor specific tools and libraries:- Genesys Cloud CX Admin & API- Genesys Studio- Genesys Composer (voice applications and orchestration strategies)- Genesys Platform and Interaction SDKKnowledge of different technologies and programming languages (C#, Java, C#, Python, Javascript, JQuery, HTML, XML, VXML, SOAP, Web Services)Working on Customers of different fields and various market scenarios.
Indra
View- Website:
- indracompany.com
- Employees:
- 35445
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Senior ConsultantIndra Apr 2018 - PresentRoma, Italia
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Expert EngineerNext-Era Prime Oct 2009 - Mar 2018Roma, ItaliaDesign and develop voice applications for IVR in Genesys GVP environment, using specific vendor tools such as Genesys Studio and Genesys Composer.Develop and manage strategies for call routing in Genesys Framework environment.Develop and manage voice applications for IVR in Alcatel-Lucent CCivr environment.Design and develop customer-oriented applications in Genesys Contact Center environment, using Genesys Platform SDK and Interaction SDK, such as PhoneBar for agents, Wallboard for statistical purpose, specific applications for reporting purpose.Developing various applications windows-based and web-based, using .NET and Java technologies, for integration of different CTI environments, like working with backend customer systems using Web Services.Some of the customers I've worked for:Poste Italiane, Alitalia, Credem, Luxottica Group, SIA, AEW, Centria, Iren, SAVE Group Venice Airport. -
StageNextiraone Italia Oct 2008 - Sep 2009Roma, ItaliaDevelopment of Custom Applications within the Contact Center technology-based Genesys CTI
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Software DeveloperUniversità Di Roma Tor Vergata Mar 2007 - Sep 2008
Marco Ruzzon Education Details
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Ingegneria Informatica -
Liceo Ginnasio Statale Augusto Di RomaLiceo Classico
Frequently Asked Questions about Marco Ruzzon
What company does Marco Ruzzon work for?
Marco Ruzzon works for Indra
What is Marco Ruzzon's role at the current company?
Marco Ruzzon's current role is Senior Consultant presso Indra.
What is Marco Ruzzon's email address?
Marco Ruzzon's email address is mr****@****any.com
What schools did Marco Ruzzon attend?
Marco Ruzzon attended Università Di Roma Tor Vergata, Liceo Ginnasio Statale Augusto Di Roma.
What are some of Marco Ruzzon's interests?
Marco Ruzzon has interest in Science And Technology, Education.
Who are Marco Ruzzon's colleagues?
Marco Ruzzon's colleagues are Christian Dela Cruz, Antonio Fernández González, Leire Manzano, Adolfo Dorantes Landaverde, Lucileide Carvalho Santos, Raúl Martínez Molina, Tania Rosa Flores Cueva.
Not the Marco Ruzzon you were looking for?
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Marco Ruzzon
Greater Genoa Metropolitan Area -
1novotetto.it -
Marco RUZZON
Assistente / Collaboratore Ai Servizi Amministrativi E Di Supporto Presso Comune Di AlessandriaAlessandria1yahoo.it -
Marco Ruzzon
Italy
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