Marco Servello Email & Phone Number

Wichita, Kansas Metropolitan Area

• Picking orders for delivery
• Delivering orders and obtaining pickups per route schedule
• Forklift & DOT certified
• Vendor management inventory analyst
• Planning out cost effective routes per daily trip
• Educating customers on product catalog

Wichita, Kansas, United States

Business to business outside sales. Created beverage program for current and potential customers. Cold calls and in person meeting to generate sales. Educating clients on product catalog. Planning and installation of coffee / water equipment for new accounts.

Wichita, Kansas Area

Business to Business outside sales. Worked with customers and prospects to find or create comprehensive solutions to their transportation and fleet needs. Scheduled fleet maintenance and rental appointments for prospects and customers.

Wichita, Kansas

• Effectively managed all operations and financial activities for 140 car fleet across three locations within a 50 mile radius. Lead a team of six employees through training, coaching, and mentoring. Increased the.
• Marketed rental services to the State of Kansas, Wichita State University and other major Wichita Business.
• Acquired a new car dealership’s body shop account within 90 days of hire
• Increased revenue by over 15%,while cutting operation cost by 10%
• Promoted three times in three years due to outstanding performance

Oakland, Maine

• Implemented customer experience improvements for thousands of customers, resulting in increased revenue and improved customer satisfaction. Consistently improved service quality and increased sales by developing strong.
• Fostered 20% increase in customer loyalty by implementing interaction improvements
• Grew repeat business 10% and improved customer satisfaction survey results by 25%
• Received consistent high marks for outstanding performance
• Suggested improvements to scripts that eliminated unnecessary verbiage and reduced call times

Augusta, Maine

Processed renewals and endorsements for customers policies. Set up new accounts, handled cancellation and reinstatement notices for commercial accounts. Claims servicing, receiving and following up on claims in allotted time. Customer service, made and field calls pertaining to assigned accounts.

Pittsfield, Maine

• Responsible for general accounting, including accounts payable and receivable invoicing and payment processing. Researched and analyzed the company’s Canadian branch operations liability with state and federal tax.
• Achieved high performances reviews due to outstanding performance
• Enhanced operational efficiency
• Provided management with guidance regarding law and contract compliance

Bachelor'S Degree, Liberal Arts And Sciences/Liberal Studies

Business

Activities and Societies: Team member of Farmington Rugby Football Club 2009-2013. Club Captain 2010-2012