Strategically plan production and shipments, optimizing schedules to adapt to market fluctuations.Manage supplier relationships, negotiate contracts, and analyze market trends to ensure cost-effectiveness and high standards of quality.Coordinate with Procurement, Compliance and Sales departments to ensure smooth operations.

Supported marketplaces across multiple European countries, optimizing internal processes and communications.Managed customer relationships, utilizing CRM and SAP systems to enhance service delivery and efficiency.Oversee CS operations in the United Kingdom, Netherlands, Portugal, Spain, France and Italy.

Managed inbound and outbound sales, translating customer demands into technical offers.Developed and managed contracts, handling financial aspects to ensure profitable client relationships.Coordinated with sub-contractors, ensuring alignment with project goals and timelines.

Contributed to data analysis, product enhancement, and strategic communications directly reporting to the CEO.Facilitated sales of artistic services providers, following-up the sales pipeline from leads prospection to conversion.

Monitored and reported on economic, political, and security developments in Ethiopia, Djibouti, and South Sudan, reporting to the Deputy Head of Mission. Drafted internal and web communications and represented the Embassy at institutional events.

Led the execution of EU-funded projects, coordinating with stakeholders across education, entrepreneurship, tourism, and energy sectors.Promoted to interim Head of Department, managing a team and overseeing project delivery.Delivered a total of 4 two-year projects. Awarded by the funding entity for the quality of execution of "Tourism for VET" project in 2017.

Assisted the head of department drafting social and economic development projects for EU calls for proposals, building transnational partnerships and redacting concept notes.

Coordinated import processes, including supplier prospection, production scheduling, and logistics.Achieved over €1M in sales through successful procurement strategies and supplier negotiations.

Graphic design of web applications.