I am a driven hospitality professional looking to take the next step in my career. I could have a positive impact through utilising my combined experiences from the last 16 years. My willingness to learn and passion for the hospitality industry has lead me to grow and develop in both hotel and restaurant environments while holding a Diploma in Hospitality and Tourism. I have experience in management roles an in depth understanding of what is required to create an exceptional customer experience.I pride myself on my ability to build relationships and engage with customers and colleagues alike. I enjoy taking on challenges and finding solutions to complex problems in the workplace and I would very much appreciate the opportunity to present my credentials and myself to you.