DOLCEVITALY is the starting point for companies who want to take advantage of the incredible opportunities offered by the opening of global markets. DOLCEVITALY helps you with taylored solutions in your search for business partners, in market analysis, in the organisation of trade show meetings etc. so that your company is ready to face the challenge of international markets.

Consultancy work for organisations in the cultural sector in Europe including Improvised Music Company, Dublin and Europe Jazz Network, Paris.

The Istituto Tutela Produttori Italiani, Fermo, is the official organisation for the promotion of authentic Italian products. The Istituto issues a 100% Made-in-Italy Certification to deserving manufacturers and promotes their products internationally.- I implemented the international development strategy for the promotion and support of over 1000 Italian Producers across the food and drink, fashion, furnishing, cosmetics and precision mechanics industries. - I was responsible for seeking, establishing and maintaining the relationship with buyers and distributors globally which allowed me to create an exhaustive database of international buyers across all business sectors. - I organised and led business meetings with the CEOs and Chief Buyers of top department stores world-wide (e.g. Harrods and Harvey Nichols in the UK: Printemps, Bon Marche' and Galeries Lafayette in France).- I introduced the Institute's promotional activities and projects in meetings with businesses and other stakeholders (such as Chambers of Commerce, Cultural Institutes, Business Associations) in the USA, Canada, UK, France and Germany.- I engaged SME in Italy to adopt the 100% Made-in-Italy Certification and provided advice and support for their internationalisation.- I carried out research to identify interested parties world-wide and to analyse trends for luxury products in international markets.- I represented the Institute at trade exhibitions and promotional events both in Italy and abroad. (Cibus 2012 and 2014, Parma; Tuttofood 2013 and 2015, Milan; Euromold 2015, Frankfurt.)

- I supported customers in German speaking countries in technical issues with Reuters Desktop Applications.- I was later promoted to the Media Team as Technical and Customer Support Executive to offer specialised assistance for News & Media applications.

- I carried out remote troubleshooting of technical issues related to content played through satellite on screenmedia equipment on customers' screens.

- I analysed and troublehooted websites' design, connectivity problems and DNS issues for web-based businesses in the UK and Europe.

- I was part of the first line European client support team responsible for the analysis and troubleshooting of line faults and communication problems.- I was promoted to 2nd line Technical Account Manager handling all types of technical, sales, marketing, and billing queries for the specific accounts.- I was entrusted with the induction of new recruits.