• Research, plan, develop, organize, write, and edit technical software development lifecycle (SDLC) documentation for multiple concurrent projects, ensuring that the documentation is clear, concise, and accurate• Revise existing or develops new policies, SOPs, WIs in support of the SDLC process to ensure compliance with applicable regulatory requirements (GxP, HIPAA, HITECH, HITRUST, etc.)• Research, evaluate, and recommend tools and methods to improve documentation development efforts• Ensure quality control of all documents, maintaining continuity of style and content

• Excellent knowledge of commonly used concepts, practices, and technical writing procedures.• Perform interviews with key users, subject matter experts, technical team members, vendors, and management to establish documentation specifications and to determine subject material.• Develop strong working relationships with business side and technical team members to facilitate the collection and distribution of information and publications.• Research topics, including gathering and sorting source and background materials, and consult with various personnel to clarify details of source materials.• Design layout of documentation in keeping with documentation standards.• Develop a wide variety of technical documentation including: business requirements, technical specifications, design/architectural documents, instructional materials, communications, media guides, user reference guides and manuals, on-line help systems, technical white papers, policies/procedures documentation, technical articles, reports, brochures and marketing materials.• Edit existing documentation to account for changes in systems or business rules.• Develop and maintain style sheets and guides for format, content and standards of hard-copy and online documentation and communications.• Write, edit, produce, and maintain on-line (internet/web-based) documentation.• Research and evaluate new documentation tools and methods; document and improve documentation processes.• Maintain documentation standards and keep abreast of current information by associating with professional individuals or societies or by reviewing professional publications, newsletters, e-mail, and Web sites.• Develop documentation project plans and timelines.• Maintain document management and storage systems.• Adhere to the department and company Policy and Procedures set by Pentec which follow HIPAA, HITECH, CFR, OSHA, and Joint Commission guidelines.

• Excellent knowledge of commonly used concepts, practices, and technical writing procedures.• Perform interviews with key users, subject matter experts, technical team members, vendors, and management to establish documentation specifications and to determine subject material.• Develop strong working relationships with business side and technical team members to facilitate the collection and distribution of information and publications.• Research topics, including gathering and sorting source and background materials, and consult with various personnel to clarify details of source materials.• Design layout of documentation in keeping with documentation standards.• Develop a wide variety of technical documentation including: business requirements, technical specifications, design/architectural documents, instructional materials, communications, media guides, user reference guides and manuals, on-line help systems, technical white papers, policies/procedures documentation, technical articles, reports, brochures and marketing materials.• Edit existing documentation to account for changes in systems or business rules.• Develop and maintain style sheets and guides for format, content and standards of hard-copy and online documentation and communications.• Write, edit, produce, and maintain on-line (internet/web-based) documentation.• Research and evaluate new documentation tools and methods; document and improve documentation processes.• Maintain documentation standards and keep abreast of current information by associating with professional individuals or societies or by reviewing professional publications, newsletters, e-mail, and Web sites.• Develop documentation project plans and timelines.• Maintain document management and storage systems.• Adhere to the department and company Policy and Procedures set by Pentec which follow HIPAA, HITECH, CFR, OSHA, and Joint Commission guidelines.

• Managing many complex projects simultaneously• Communicating with medical professionals daily• Coordinating effectively with production team• Overseeing text and artwork of medical books• Comprehensive editing of written content• Researching potential markets for new products

Assisted acquisitions and developmental editors as a summer intern.