Marco Wong Email & Phone Number

Vancouver, Bc, Ca

Vancouver, British Columbia, Canada

* Provide exceptional, personalized service to customers by addressing their banking needs and inquiries.* Build strong relationships with customers to foster trust and loyalty.* Escalate complex issues to the appropriate department while maintaining customer satisfaction.* Work collaboratively with team members to achieve both personal and branch goals, and maintain a positive work environment

Vancouver, British Columbia, Canada

As a Bell Sales Consultant, I specialized in providing solutions tailored to every individual or business.* Quickly adapted to the holiday season and accomplished record high activations in the busiest month of the year.* Consistently exceeded sales targets for all core and secondary metrics, achieving activation attainment of 247.1% in 2022 and over 150% in 2023.* Effectively developed communication, interpersonal and language skills.

Vancouver, British Columbia, Canada

Worked as a Sales Associate, initially specialized in computers and laptops. Quickly attained knowledge in home theatre, appliances and drove sales in those respective departments. Eventually assisted in customer service and mobile departments.* Overachieved in core metrics, averaging 9% in GSP, 17.5% in GSP attach rate, and 6% in GSHM.* Always pushed myself to learn different departments and responsibilities, so I could step in whenever required.* Went above and beyond at providing outstanding customer experiences in store.

Vancouver, British Columbia, Canada

* Performed a multitude of different roles and was able to efficiently adapt to different situations.* Efficiently worked in a small team whilst coordinating with both kitchen staff and front of house.* Aided in the training of new servers.

Richmond, British Columbia, Canada

* Performed a variety of different tasks on day to day basis including inventory management, webpage updates, shirt printing and customer service duties.* Learned many technical as well as interpersonal skills.* Attained additional knowledge on sports culture and equipment specifics.

Richmond, British Columbia, Canada

* Taught mathematics to both individual and groups of students ranging from grades 2 to 12. * Illustrated various mathematical concepts through relatable real life applications and developed techniques to help keep students focused.* Developed methods to explain key concepts in a simple, entertaining and easily absorbed manner.

Vancouver, British Columbia, Canada

* Coordinated with chefs to serve customers.* Performed a variety of roles, inclusive of handling food, table cleaning and interacting with customers

Hong Kong Sar

* Cooperated with team members to match accounts in ATM and online servers.* Attained knowledge on ATM functions and features.

Bachelor Of Science - Bs, Mathematics

Activities and Societies: UBC Table Tennis Club* Major in Mathematics * Minor in Economics

Diploma, Data Science

Activities and Societies: Capstone Project: Modeling Football Players ValuationFull time 3 month Data Science Diploma.

International Baccalaureate; High School Diploma; Highers: Mathematics, Chemistry, Economics

Activities and Societies: Table Tennis Team Captain Football Team, Badminton Team, Mahjong Club Founder