- Business view and quick comprehension of the processes, delivering effective solutions in short time.- Experience in integrated corporate management, elaboration productivity indicators and financial control tools, management SLA's.- Focused on cost reduction and performance IT improvement in Business.- Management of small to large sized projects and experience in the Migration / Conversion multiplatform systems;- Experience in contract implementation activities such as negotiating with customers, making proposals and contracts, financial management,customer relationship.- Knowledge in various models of IT sourcing with experience in the roles of client and service provider. Strengths includes cost reduction plans, vendor and project management.- Entrepreneurial mindset, multidisciplinary expertise, always open to learn and build valuable relationships.- Definition and elaboration of infrastructure for the development of projects, identification of technological solutions. Strong goal-oriented analytical capabilities and great capacity for planning and organizing. - Great ability for directing meetings, trainings and presentations, with acknowledged capacity of adaptation and flexibility.- Determination, drive for challenges, great interpersonal and communication skills.- Development of RFI/RFP/RFQ.- Expertise in hybrid integrated system architecture, experience in infrastructure and IT solutions. Specialties: System Support, IT Management, IT Strategy and Governance, Contact Center Expertise (Infrastructure / Implementation), System and Security Consultancy/Compliance, Privacy & Business Continuity , Project Management ; Negotiation, Capacity Planning and Performance, Enterprise Architecture, IT Process Improvement, Service Management and Integration, IT Cost Optimization, Knowledge : ISO/9000, ISO/2700x, COSO, PCI-DSS, PMI, ITIL, COBIT, NIST, GDPR / LGPD, IBM Mainframe Plataform (z/OS, MVS, CICS, VTAM, TCPIP, RACF, zSecure , Complete, Natural, Roscoe, TSO/ISPF/REXX, Assembler, Cobol)