Marco Americo D. Antonio Email & Phone Number

São Paulo, Sp, Br

São Paulo, Sp, Br

• Responsible for increasing 84% in net revenue and 48% in Ebitda between 2019 and 2021.• Led the company's digital transformation by reviewing processes, journeys and implementing automation tools (Salesforce CRM, Salesforce Service, Salesforce Field Automation, JoinRH, TMS Lupeon, Docusing etc.).• Implemented a multidisciplinary committee responsible for conducting ESG practices, making the company a reference in the industry.• Implemented a Solutions Engineering and Field Services department responsible for delivering: Isolated and Off-grid Systems used by the “Mais Luiz para a Amazônia” program, Energy Storage Systems for industries; as well as in the expansion and retrofit of cellular telephony networks (4G), positioning the company as the main reference in the Brazilian market.• Led the company's IPO process along 15 months working together with BofA, XP, Bradesco and BTG Pactual.• Performed the reprofiling of R$ 100M of the company's short-term to long-term debt through the issuance of a green debenture with Gramercy, an American hedge fund.

San Francisco, Ca, Us

San Francisco, Ca, Us

• Management of Marketing, R&D, Finance, IT, Security and HR in the Latam region (Brazil, Mexico, Colombia and Argentina), including P&L and a team of 60 employees. Company’s legal representative in Brazil. • Headed the restructuring of Operations, Marketing and IT during the integration of Comprova to Docusign. Carried out changes in infrastructure, processes and staff to comply with company’s global standards. The Brazilian operation increased its annual revenues by 50% after the integration was completed.• Introduced a global strategy of demand generation and adapted it to the local market. Achieved a 33% in customer conversion by leveraging the opportunities developed by Marketing.

São Paulo, Sp, Br

• Managed the following business units: Telecommunications, IT Outsourcing, Payment Methods, Applications and Safety, including all of its functional areas. Accountable for the P&L, revenue of up to R$ 550 million a year and a team of 1,200 people and 10 direct reports.• Conducted the merger of Diveo with 5 other UOL companies belonging to this same market within a 18-­‐month period, including definition of a new organizational chart, the unification of management tools, processes and portfolio of products and services and the development of a new marketing plan.• Built a new organizational culture focusing on customers by redefining vision, mission and values of UOLDiveo, the introduction of an endomarketing plan, customer service techniques training and the program “Breakfast with the President”.• Managed the consolidation of 21 sites (offices and data centers), migrating more than 2.500 servers that were hosted in third party data centers to owned ones and closed 5 offices. Bringing a cost reduction of R$ 7MM/year. This new structure improved the internal communication and provided the implementation of a single organizational culture.• Managed the unification of customer service channels right after the companies acquisition, which included the implementation of an online customer service tool. Reduced by 50% the number of calls answered manually (telephone and email) and increased by 20% customer satisfaction in a 6 month period.

• Management of the IT Outsourcing division, including Marketing, Sales, Finance, Human Resources, Legal, Operations and Engineering. Accountable for the P&L, revenue of up to 180 million a year and a team of 370 people and 8 direct reports. Increased in 20% the EBITDA margin and more than doubled the revenue of the division in 4 year period.• Participated in the acquisition process of Diveo in 2010 by conducting 6 managing presentations to potential buyers and also as the internal and external interlocutor in Brazil. Kept the morale high among the employees to keep talent from leaving. The company was sold to UOL S.A. for an amount 8 times its EBITDA, one of the most successful cases in Latin America, after an almost bankruptcy of Diveo in 2002.• Conducted the closing of important contracts with Petrobrás, Atos Origin, SPTrans, Google and the São Paulo Stock Exchange, from prospection to implementation, totaling more than R$ 500 million. Diveo has become a reference in supplying infrastructure for datacenters in several segments, and one of the 3 major players in this market according to Exame magazine.• Coordinated the implementation of CRM MS Dynamics to automate the entire sales flow replacing the manual process. Provided a significant improvement in reliability, agility and assertiveness in the information generated by the system, with a positive impact on the control and management of sales, resulting in a 25% increase in the monthly volume of sales.• Introduced Microsoft Exchange first offer in the SaaS (Software as a Service) mode in Brazil, reaching the milestone of 100 thousand corporate users in 3 years.

• In charge of the Data Center business in Brazil with P&L responsability.

Richardson, Texas, Us

• In charge of managing global accounts, for customers such as Vivo and Telefonica in Brazil, which represented 20% of total billings of the company in the country.

• Managed sales divisions of the data centers throughout the country. Accountable for billings of up to R$ 115 million a year and a team of 35 people and 3 direct reports.

• Introduced the sales through indirect channels approach in Diveo. Such channels leveraged considerably the company results, representing approximately 20% of total sales up to current days. Diveo was the first to implement this sales practice in its sector in Brazil.• Broke a paradigm in the telecommunications market with the introduction of Peering (traffic exchange among internet suppliers) in Brazil. Reduced approximately 15% in connectivity costs, leveraging considerably the company’s competitiveness in the market. Diveo became reference in Peering, as this practice was being copied by the competition.• Managed the start-­‐up of the new Diveo Data Centers business in Brazil, leveraging the IT services outsourcing in the country. Diveo became reference in large scale data centers in the country, replicating the model to other subsidiaries in Latin America.

• Conducted the development and launch of the first Diveo products in Brazil. Reversed the market’s high resistance to microwave radio technology, positioning the company among the main suppliers of data communication services for the corporate market within a one year period.

Espoo, Southern Finland, Fi

• In charge of sales for large accounts.

Norwalk, Connecticut, Us

• In charge of sales for global accounts.

• Managed the development and launch of the first automation system based on Windows for legal offices in Brazil. Such system generated great visibility for the company in the market, and resulted in a strategic partnership with Itautec for the commercialization of the product, leveraging considerably the sales of Global Support.

Board Members Development Program, Conselho De Empresas

Post Mba, Managment

Post Graduation, Marketing

Engineer'S Degree, Eletronic Engineering

High School