Marco Aurelio Souza Email & Phone Number
@claro.com.br
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Who is Marco Aurelio Souza? Overview
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Marco Aurelio Souza is listed as Gestor de TI - CCAS | Multi Cloud | Devops | CX | Soluções IA at Claro Brasil, a with 39923 employees, based in São Paulo, Brazil. AeroLeads shows a work email signal at claro.com.br and a matched LinkedIn profile for Marco Aurelio Souza.
Marco Aurelio Souza previously worked as IT Manager - Cloud Contact Center Aplications & AI Solutions at Claro. Marco Aurelio Souza holds Cx - Customer Experience from Fia Business School.
Email format at Claro Brasil
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AeroLeads found 1 current-domain work email signal for Marco Aurelio Souza. Compare company email patterns before reaching out.
About Marco Aurelio Souza
Professional with 20 years of experience in large companies, focused on improving results with optimization of resources and automation and improvement of processesExperience in highly complex 24x7 environments.Focus on multidisciplinary team management, professional development, combined with 3.0 management practices;Experience in technology projects supported by the best practices of traditional methodologies and new agile methodologies.Knowledge in MIS & BigData information management systems, modeling and database systems, systems integration, decision support systems, Contact Center solutions, telephony and video conferencing equipment and data network management.Transformation of traditional teams to more agile models.
Listed skills include It Management, Key Performance Indicators, Ms Project, Team Leadership, and 34 others.
Marco Aurelio Souza's current company
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Marco Aurelio Souza work experience
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It Manager - Cloud Contact Center Aplications & Ai Solutions
CurrentTechnical responsible for the migration process to Cloud of Claro's service platforms, involving the migration of services, architecture and development of all applications that support the Callcenter (IVR, AutoService Portals, MicroServices and API), with local and geographic location disastery recovery. Use of AWS and Azure Clouds and CCAAS Services. Service to internal areas that demand automation solutions that not only use RPA, but also simplify processes and design complex solutions. Using the methodology of Customer Experience and the technical solutions of Cloud, IA Watson, IA Microsoft, Customer Service Platform, we developed a solution to transform the service to internal IT customers
Colleagues at Claro Brasil
Other employees you can reach at claro.com.br. View company contacts for 39923 employees →
Patrícia Silva
Colleague at Claro BrasilAmericana, São Paulo, Brazil
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MD
Maria Dolorez
Colleague at Claro BrasilGreater Brest Area, France
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PC
Pedro Corral
Colleague at Claro BrasilMar Del Plata, Buenos Aires Province, Argentina
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JC
Juan Carlos Cañarte Lopez
Colleague at Claro BrasilGuayaquil, Guayas, Ecuador
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RP
Ruth Palmero
Colleague at Claro BrasilDominican Republic
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AS
Alexander Siqueira
Colleague at Claro BrasilRio De Janeiro, Brazil
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JG
Jessica Gonzales
Colleague at Claro BrasilPeru
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DF
Dienifer Fernandes
Colleague at Claro BrasilAlvorada, Rio Grande Do Sul, Brazil
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WA
Wellington Araujo Junior
Colleague at Claro BrasilSão Paulo, Brazil
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WM
William Martins Carvalhais
Colleague at Claro BrasilCampinas, São Paulo, Brazil
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Marco Aurelio Souza education
Cx - Customer Experience
Pós Graduação, Gerenciamento De Projetos - Pmi
Bacharel, Ciência Da Computação
Frequently asked questions about Marco Aurelio Souza
Quick answers generated from the profile data available on this page.
What company does Marco Aurelio Souza work for?
Marco Aurelio Souza works for Claro Brasil.
What is Marco Aurelio Souza's role at Claro Brasil?
Marco Aurelio Souza is listed as Gestor de TI - CCAS | Multi Cloud | Devops | CX | Soluções IA at Claro Brasil.
What is Marco Aurelio Souza's email address?
AeroLeads has found 1 work email signal at @claro.com.br for Marco Aurelio Souza at Claro Brasil.
Where is Marco Aurelio Souza based?
Marco Aurelio Souza is based in São Paulo, Brazil while working with Claro Brasil.
What companies has Marco Aurelio Souza worked for?
Marco Aurelio Souza has worked for Claro Brasil and Claro.
Who are Marco Aurelio Souza's colleagues at Claro Brasil?
Marco Aurelio Souza's colleagues at Claro Brasil include Patrícia Silva, Maria Dolorez, Pedro Corral, Juan Carlos Cañarte Lopez, and Ruth Palmero.
How can I contact Marco Aurelio Souza?
You can use AeroLeads to view verified contact signals for Marco Aurelio Souza at Claro Brasil, including work email, phone, and LinkedIn data when available.
What schools did Marco Aurelio Souza attend?
Marco Aurelio Souza holds Cx - Customer Experience from Fia Business School.
What skills is Marco Aurelio Souza known for?
Marco Aurelio Souza is listed with skills including It Management, Key Performance Indicators, Ms Project, Team Leadership, Pmbok, Itil, Telecommunications, and Contact Centers.
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