Marco Lo Iacono Email & Phone Number

Boise, Id, Us

I am a virtual Advisory Board member for D3 Engineering. https://www.d3engineering.com

Boise, Idaho Area

I am a risk-tolerant, adaptable and tenacious professional with a background in project management and real estate that culminates into optimal leadership of disaster response and construction management projects for Federal Contractors. I am well-traveled, culturally sensitive and trilingual Team Leader skilled at connecting across cultures, languages and disciplines to achieve business objectives. I am skilled at planning, problem solving, solution generation, resource allocation, scheduling and quality control. I am highly organized professional employing CRM systems, whiteboard visuals and other tools to ensure on-time, on-budget delivery of project goals. I am also experienced with international transport and logistics.

Boise, Idaho

Partnering with home owners and potential buyers, I assess requirements, provide education and resources, evaluate options, resolve issues and help clients make sound real estate transaction decisions. I collaborate with lenders, home inspectors, pest control operators, escrow companies and other agents to ensure client satisfaction. Additionally, I:• Develop long-term, referral relationships with professionals and businesses in complementary industries.• Build an effective, long-term sales pipeline to maintain financial stability in a commission-only field.• Perform high-stakes negotiations, on behalf of clients, with significant, longstanding consequences for all parties.• Coach and mentor team Agents through weekly meetings, call reviews, shadowing and performance evaluations.Accomplishments: I created a lead generation and conversion system for the benefit of Red Leaf and John L. Scott producing 658 leads within 9 months, with a 24% rate of continued contact and a higher sale conversion rate (5%+) than the industry average (2%.) I also established an online business presence for the organization, implemented Firepoint CRM throughout the business and achieved the 2015 Bronze Circle of Excellence Award in my first year of real estate (closing more than $2 million in sales.)

Boise, Idaho Area

As a contributing team member for this negotiating dealership, I greeted salesfloor visitors, establishing rapport, assessing their needs and providing education and recommendations about vehicle offerings that aligned with their goals. Using a consultative sales process, I matched customers to suitable vehicles and then explained and demonstrated vehicle features and options. I ensured timely, respectful follow-up with potential customers to avoid lead churn. Additionally, I:• Utilized company CRM to track sales activities and leads. • Developed long-term customer relationships and brand loyalty to increase repeat sales. • Created promotional marketing strategies to stimulate sales growth. • Negotiated vehicle purchases ensuring customer value and company profit.Accomplishments: I quickly learned and maintained brand and vehicle knowledge, establishing credibility and generating customer trust.

Boise, Idaho Area

I served as a Brand Ambassador and full-cycle guide to potential customers visiting this non-negotiating dealership. I educated visitors about vehicle options and features, reviewed financing opportunities and explained warranty options. Additionally, I:• Managed sales activities through the company CRM. • Developed marketing strategies and sales approaches to maximize compensation. • Propelled up-selling and cross-selling of dealer services and warranties to increase profits and customer satisfaction. • Adhered to company policies and procedures.Accomplishments: I established the dealership’s online presence and introduced social media marketing to the business, posting dealership promotions, available vehicles and industry news to generate leads. This approach overcame dealership apprehension by engaging the public through a different channel.

Boise, Idaho Area

Oversaw daily operations, strategic planning, financial management, marketing, procurement, food safety and human resources for this restaurant and salsa dancing club. Ensured adherence to all industry guidelines, regulations and applicable laws. Maintained high quality standards though food, service and innovative offerings. •. Managed all personnel including hiring, training, performance evaluations and terminations.•. Developed new menu and created custom catering offerings during each season by utilizing local and seasonal ingredients.•. Negotiated distributor and supplier agreements.• Provide custom catering service to a variety of clients, whether business or personal.• Maintained high quality standards and innovative offerings. •. Developed high-energy environment complemented by unique food offerings and free salsa lessons.• Networked within the community to build interest in salsa dancing and the Cafe. Organized live bands and social events. Coordinated on-site corporate and private functions.

Bachelor Of Arts - Ba, Business Management, Finance, Administration

Sales Training Program

Upselling, Presentation, Sale Psychology

Sales Training Program

Overcoming Objections, Needs Assessment