Marco Borba
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Marco Borba Email & Phone Number

Telecom Project Manager, SageNet LLC at SageNet
Location: Reston, Virginia, United States 8 work roles 1 school
1 work email found @sagenet.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email m****@sagenet.com
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Current company
SageNet
Role
Telecom Project Manager, SageNet LLC
Location
Reston, Virginia, United States
Company size
375 employees

Who is Marco Borba? Overview

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Quick answer

Marco Borba is listed as Telecom Project Manager, SageNet LLC at SageNet, a company with 375 employees, based in Reston, Virginia, United States. AeroLeads shows a work email signal at sagenet.com and a matched LinkedIn profile for Marco Borba.

Marco Borba previously worked as Telecom Project Manager at Sagenet and Telecom Provisioner at Sagenet. Marco Borba holds Business from Stonewall Jackson High School.

Company email context

Email format at SageNet

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{first}.{last}@sagenet.com
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AeroLeads found 1 current-domain work email signal for Marco Borba. Compare company email patterns before reaching out.

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Profile bio

About Marco Borba

A talented, high-energy and dependable individual who excels in challenging and competitive environments. I am constantly working towards self improvement whether in my professional career or in my volunteer work with the local soccer club. Dedication and passion in my work is highly noticeable. I am currently working towards my PMI Project Management Professional (PMP) certificate.

Listed skills include Project Management, Account Management, Customer Service, Banking, and 13 others.

Current workplace

Marco Borba's current company

Company context helps verify the profile and gives searchers a useful next step.

SageNet
Sagenet
Telecom Project Manager, SageNet LLC
tulsa, oklahoma, united states
Website
sagenet.com
Employees
375
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Company profile
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8 roles

Marco Borba work experience

A career timeline built from the work history available for this profile.

Telecom Project Manager

Current
Sagenet
  • Manage three or more unique broadband deployments consisting of 300-1000 sites each on average while monitoring progress daily to ensure deadlines are met and budget is not exceeded
  • Serve as main point of contact for the client, ISP partners and all internal teams including Provisioning, Sales and Support to troubleshoot and resolve all telecom or construction related issues while assisting with.
  • Manage weekly conference calls with our ISP partners and external customers to track and document progress on the order status of the broadband deployment
  • Created a standard Excel template for internal telecom project deployments and maintaining all vendor on-boarding tasks
  • Work closely with both the customer, ISP partners and the internal project team to ensure best company practices are implemented and made available by phone whenever the customer or internal partners need assistance
  • Communicate all project scope changes to the ISP partners and internal teams while maintaining and updating all internal Customer/Provider Intranet pages
Oct 2015 - Present

Telecom Provisioner

Sagenet
  • Process broadband orders and manage a queue of, on average, 200 tickets while reporting status to the account manager, customer and internet service providers to ensure a timely delivery of internet services
  • Searched for and identified new ISP partners to provide the best internal support and order experience for the customer
  • Pre-qualify/Re-qualify proper broadband services based on provider, region and customer network specifics
  • Maintain knowledge of customer network specifications as well as vendor network configurations to certify compatibility
  • Worked closely with the ISP and customer to ensure deadlines are met and services are installed for any new locations
  • Trained new hires, created training documents and assisted with implementing new processes for the provisioning team
Jan 2012 - Oct 2015

Tech Support Engineer 1

Sagenet
  • Reviewed and took appropriate action of broadband trouble tickets and customer emails submitted to the Help Desk while meeting SLA per contract requirements
  • Worked closely with the customer support team and ISP help desk to identify and resolve network issues through completion of ticket and broadband serviceability
  • Dispatched ISP technicians and guide them on-site while interfacing with the customer network equipment
  • Tracked vendor trouble tickets and customer network issues daily until issue resolved while documenting troubleshooting to customer throughout
  • Assisted technicians with the initial set up configuring and bridging various modem model types among several ISP carriers for proper compatibility with the customer router
  • Effectively communicated with customer support teams and internet service providers to troubleshoot on site network equipment and restore connectivity
Jan 2011 - Dec 2011

Telecom Billing Analyst

Sagenet
  • Reviewed and processed approximately 7000 Telecom invoices monthly ensuring accuracy on all charges, fees, service dates and account balance history
  • Researched problem accounts, resolved open balances and processed vendor disputes through to completion including any third party services or products as well as any other erroneous charges or account balances
  • Maintained a closed order report per customer account to ensure all circuits, new and old, are being properly invoiced to avoid service interruption and updating the billing information as needed
  • Implemented and tested new processes and control measures for the company's in-house billing software
Oct 2007 - Dec 2010

Tech Support Engineer I

Fannie Mae
  • Responded to trouble calls and service tickets from brokers and correspondents to resolve technical related issues with Fannie Mae “Desktop Originator (DO)” & “Desktop Underwriter (DU)” home loan software applications
  • Troubleshoot and maintained knowledge of various error codes encountered within DO/DU software to achieve successful loan qualification results
  • Supported users remotely via Remote Access to pinpoint inaccuracies with data entry on rejected home loans
  • Managed a queue of active trouble tickets and provided frequent updates directly to the customer
Mar 2007 - Aug 2007

Customer Service Specialist

Armstrong Property Management, Inc.
  • Received 75-100 calls per day regarding various customer inquiries and service requests regarding membership, clubhouse rentals, architectural modifications, and other community information
  • Maintained and updated internal records concerning updates or changes for approximately 270 different HOA communities
  • Verified and resolved billing discrepancies on customer financial accounts
  • Processed new homeowner account applications and/or update any existing homeowner account details and automated payment information
Nov 2006 - Mar 2007

Home Settlement Processor

Nvr Settlement Services, Inc.
  • Processed final HUD1 Settlement Statement for home purchases including final sale price, loan amount(s), insurance and any existing loans & fees associated with completing the sale while ensuring all interest rates.
  • Point of contact for the loan officer and customer to obtain all lender required documents to obtain a mortgage loan
  • Prepare title binders per title report and customer loan verifying accuracy of the trustee’s/trustor’s, sales price, loan amount(s) and all property easement’s
  • Performed Post-Close settlement files to properly disburse funding for all customer account payoff’s, realtor commissions and borrower’s checks for home purchases or refinance once the property Deed is recorded with.
Oct 2004 - Oct 2006

Conference Coordinator Team Lead

Genesys Conferencing
  • Receive 150-200 inbound calls per day and routed the participant to the proper company conference call
  • Delegated assignments between five-seven team members while maintaining a balanced workload throughout the team
  • Monitored and reviewed team work on the hour to ensure all necessary information was captured by conference call participants
  • Screened conference calls to ensure all disturbances were muted and all necessary speakers were provided full audio access
  • Set up audio feed lines to record customer conference calls
  • Trained new hires and assist with individual coaching
Mar 2001 - May 2003
Team & coworkers

Colleagues at SageNet

Other employees you can reach at sagenet.com. View company contacts for 375 employees →

DH David Hall David Hall Colleague at SagenetWashington DC-Baltimore Area, United States View → KB Katrenia Burgess Katrenia Burgess Colleague at SagenetReston, Virginia, United States, United States View → MH Michael Hudson Michael Hudson Colleague at SagenetOwasso, Oklahoma, United States, United States View → TS Tom Smith Tom Smith Colleague at SagenetDallas, Texas, United States, United States View → JS Joseph Suhre Joseph Suhre Colleague at SagenetFairfax County, Virginia, United States, United States View → KF Katie Fitzsimmons Katie Fitzsimmons Colleague at SagenetTulsa, Oklahoma, United States, United States View → CP Carla Patton Carla Patton Colleague at SagenetClaremore, Oklahoma, United States, United States View → SM Scott Marchand Scott Marchand Colleague at SagenetGarner, North Carolina, United States, United States View → CM Christopher Mercier Christopher Mercier Colleague at SagenetDouglasville, Georgia, United States, United States View → CR Corey Rutledge Corey Rutledge Colleague at SagenetTulsa Metropolitan Area, United States View →
1 education record

Marco Borba education

  • Stonewall Jackson High School
    Stonewall Jackson High School
    Business
FAQ

Frequently asked questions about Marco Borba

Quick answers generated from the profile data available on this page.

What company does Marco Borba work for?

Marco Borba works for SageNet.

What is Marco Borba's role at SageNet?

Marco Borba is listed as Telecom Project Manager, SageNet LLC at SageNet.

What is Marco Borba's email address?

AeroLeads has found 1 work email signal at @sagenet.com for Marco Borba at SageNet.

Where is Marco Borba based?

Marco Borba is based in Reston, Virginia, United States while working with SageNet.

What companies has Marco Borba worked for?

Marco Borba has worked for Sagenet, Fannie Mae, Armstrong Property Management, Inc., Nvr Settlement Services, Inc., and Genesys Conferencing.

Who are Marco Borba's colleagues at SageNet?

Marco Borba's colleagues at SageNet include David Hall, Katrenia Burgess, Michael Hudson, Tom Smith, and Joseph Suhre.

How can I contact Marco Borba?

You can use AeroLeads to view verified contact signals for Marco Borba at SageNet, including work email, phone, and LinkedIn data when available.

What schools did Marco Borba attend?

Marco Borba holds Business from Stonewall Jackson High School.

What skills is Marco Borba known for?

Marco Borba is listed with skills including Project Management, Account Management, Customer Service, Banking, Strategic Planning, Networking, Team Leadership, and Telecommunications.

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