As a seasoned Sales Director with over 20 years of experience, I have honed my skills in coaching and mentoring sales teams to achieve their targets. My ability to develop and implement effective virtual classroom training methodologies has resulted in a 95% staff retention rate in 2020.With a BA in Industrial and Organisational Psychology and an MDP in Business Administration and Management, I am excited to add value in the following roles: In-house Sales Coach, Sales Trainer, and Business Manager.As a Business Manager, I would play a vital role in developing the skills of sales agents to help them achieve their targets. I have experience in compiling and presenting sales targets and budgets to senior management, facilitating weekly sales target meetings, and conducting quarterly feedback to senior management. My experience in recruiting over 200 sales and admin support staff over a 20-year period will be beneficial in onboarding and training new hires.I am passionate about helping others achieve their full potential, and that is what drives me to pursue a career in Sales Coaching. I enjoy working with teams, identifying their strengths and areas of improvement, and creating solutions that help them reach their targets efficiently.My key skills include Sales, Coaching, Training, Team Performance, Staff Development, Strategy, Leadership, Management, Productivity, Targets, Analysis, Communication, Planning, Customer Relationship, Reporting, Mentoring, Team building, KPIs, Operational and Territory management. I am an expert in using CRM systems and have hands-on experience in creating presentations, conducting call quality analysis, and understanding and creating reports. I am an expert in building and maintaining a pipeline of prospects and converting them to sales.In terms of technical skills, I am proficient in Microsoft Office, Excel, PowerPoint, Microsoft Dynamics 365 SharePoint, Sage, Salesforce, MS Teams, Engage, MS Word, MS Outlook, Chat GPT, Zoom, Google Meet, LinkedIn Sales Navigator, ZoomInfo, Adobe Premiere, Salesforce Mobile, and Moodle.I am excited to bring my skills and experience to the market. As an award-winning Entrepreneurial Start-up Business of The Year 2014, winner of the 2016 New York VIP, and winner of the Regional Business Branch 2019, I am confident in my ability to contribute to any organisation I work with.