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Marco Capuzzo Email & Phone Number
Head of Consumer Partnerships and Account Management, Italy
at
Chubb
1 work email found
@libero.it
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✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Head of Consumer Partnerships and Account Management, Italy
Location
Milan, Lombardy, Italy
Company size
Who is Marco Capuzzo? Overview
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Quick answer
Marco Capuzzo is listed as Head of Consumer Partnerships and Account Management, Italy at Chubb, a with 39729 employees, based in Milan, Lombardy, Italy. AeroLeads shows a work email signal at libero.it and a matched LinkedIn profile for Marco Capuzzo.
Marco Capuzzo previously worked as Head of Consumer Partnerships & Account Management, Italy at Chubb and Head of Direct Business, Italy at Chubb. Marco Capuzzo holds Digital Business Strategy from Mit Sloan Executive Education.
Company email context
Email format at Chubb
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{first}.{last}@libero.it
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Profile bio
About Marco Capuzzo
Senior Manager with 25+ years of experience in Sales & Marketing, Business Development, Account Management, BU management. Experienced in different industries, mainly insurance, financial services, management consulting and marketing research.Currently working for a global insurance player, leading the consumer partnerships in Italy, and supporting the growth of the EMEA region.Main achievements:- managed the insurance direct business developing revenues and margins over the last years - co-founded a newco focused on customer experience research and consultancy- developed the business (revenues and margins) of the Italian branch of a marketing research and consultancy company- worked as project leader on customer experience, service management, performance metrics and customer asset management for several leading companies- implemented innovative and effective solutions in business and marketing.Main strenghts:- entrepreneurial approach- strategic thinking - high quality execution - versatile- determined
Listed skills include Direct Marketing, Business Strategy, Crm, Marketing Research, and 25 others.
Current workplace
Marco Capuzzo's current company
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Chubb
13 roles
Marco Capuzzo work experience
A career timeline built from the work history available for this profile.
Head Of Consumer Partnerships & Account Management, Italy
Management and growth of all Consumer Partnerships leading a team of account managers and distribution channels managers - Direttore responsabile
Head Of Direct Business, Italy
Consumer business/Direct channelsB2B2C and B2C modelsAccident & Health, Travel, Life productsItaly is #1 market in EMEAIn charge of management of the business with P&L responsibility and a team of approx 10 people + outsourced activities (approx 400 call center sales agents + other providers).Reporting to the Country Manager and to the VP Continental Europe.Member of the Products Committee. - Strategic Partnerships and new business opportunities- Offering definition (product development, pricing, marketing)- Customer acquisition and management (150k+ customers in portfolio)- CRM, customer insights, marketing research, analytics- Direct sales and channels management- Outsourcing and third parties management- Customer Centricity Promoter- Multinational projects
Jul 2016 - Feb 2021
Head Of Direct Business, Italy / Ace Group
May 2013 - Jun 2016
Business Development Manager, Italy / Ace Group
Consumer business (Accident, Health, Life and Travel)In charge of:- Strategic partnerships and new business opportunities (B2B2C and B2C models)- Direct and innovative distribution channels- Innovation projects- Customer Acquisition and Management improvement- American Express global partnership - Business Manager ItalyReported to the Country Manager and the EMEA Director.
May 2012 - Apr 2013
Co-Founder And Partner
Doxametrics
Doxametrics was a start-up - part of Doxa Group - founded to become the new hub of excellence in innovative research methodologies and data-driven consulting, delivering information supporting strategy, marketing, sales and operations.Focused in modeling customer relationship, monitoring and measuring customer experience and satisfaction, data mining and analysis.Clients served during the start-up phase: BPER, Compass (Mediobanca Group), Deutsche Bank, ING Direct.
Dec 2011 - May 2012
Business Director
CFI Group was highly specialised on research, analysis and consulting on customer satisfaction and experience, customer insights (segmentation and profiling, consumer behaviour, etc.), quality of service, service design and management. The mission is to help companies to maximize the value of their customers through the measuring, modelling and managing of the relationships with them. Main industries and clients: Financial Services, Telco (Vodafone), Media (Sky), Retail (Coop, Carrefour, ENI/Agip), Utilities (Hera, Sorgenia).- Member of the Management Committee of the company.- In charge of clients and team management, business development, research innovation.- P&L responsability.- C-level exposure.- Leader of the Banking and Financial Services practice. - Some of the top clients directly served: BNL-BNP Paribas, Cariparma-Crèdit Agricole, Credem, Deutsche Bank, FGA Capital, ING Direct, UBI Banca, UniCredit, CartaSi, ACE Group, Fiat, Carrefour.
Nov 2005 - Dec 2011
Account Manager
Cendant Italia Membership Services Spa (Cims - Cendant Group)
Consumer services company specialised in relationship marketing programs. CRM, direct marketing, affinity marketing, loyalty programs, co-marketing partnerships.In charge of management and development of some of the accounts of the company.
Jul 2002 - Oct 2005
Program Manager
Cendant Italia Membership Services Spa (Cims - Cendant Group)
In charge of management and development of relationship marketing programs for different accounts of the company, mainly in the banking industry.
Oct 1999 - Jul 2002
Consultant
Intercorporate Srl
A "boutique" management consulting company focused on Business strategy, Marketing and Branding. Projects in different industries such as fashion (Marzotto - Marlboro Classics), luxury brands (Altagamma), food and retail (Illy), government (Ministero del Tesoro and Regione Campania), manufacturing and retailing (small companies).
Mar 1998 - Oct 1999
Junior Consultant
Intercorporate Srl
Mar 1997 - Feb 1998
Business Analyst
Metro Commerciale Spa (Metro Group)
Business process reengineering in the sales and marketing area, change management, controlling processes. Reported to the Head of IT&Organisation
Jul 1995 - Mar 1997
Civil Service / Consultant
Lega Italiana Lotta Tumori
Marketing and Fund-raising (direct marketing, events, marketing communication)
May 1994 - Jul 1995
Team & coworkers
Colleagues at Chubb
Other employees you can reach at chubb.com. View company contacts for 39729 employees →
SF
Stephen Fuller
Colleague at ChubbWashington, District Of Columbia, United States
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NS
Nicholas Salamone
Colleague at ChubbWarwick, New York, United States
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JK
Jared Kroh
Colleague at ChubbWilmington, Delaware, United States
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LV
Laura Vest
Colleague at ChubbDallas, Texas, United States
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MA
Marsha Aaron
Colleague at ChubbMckinney, Texas, United States
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JH
Jasmine Hu
Colleague at ChubbGreater Sydney Area, Australia
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II
Info Insurance
Colleague at ChubbCairo, Egypt
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JC
Jan Cohen
Colleague at ChubbSan Antonio, Texas, United States
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JW
James Witkosky
Colleague at ChubbChattanooga, Tennessee, United States
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MJ
Mary Johnson
Colleague at ChubbWhitehouse Station, New Jersey, United States
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Stephen Fuller
Colleague at ChubbWashington, District Of Columbia, United States
View →
NS
Nicholas Salamone
Colleague at ChubbWarwick, New York, United States
View →
JK
Jared Kroh
Colleague at ChubbWilmington, Delaware, United States
View →
LV
Laura Vest
Colleague at ChubbDallas, Texas, United States
View →
MA
Marsha Aaron
Colleague at ChubbMckinney, Texas, United States
View →
JH
Jasmine Hu
Colleague at ChubbGreater Sydney Area, Australia
View →
II
Info Insurance
Colleague at ChubbCairo, Egypt
View →
JC
Jan Cohen
Colleague at ChubbSan Antonio, Texas, United States
View →
JW
James Witkosky
Colleague at ChubbChattanooga, Tennessee, United States
View →
MJ
Mary Johnson
Colleague at ChubbWhitehouse Station, New Jersey, United States
View →
8 education records
Marco Capuzzo education
Digital Business Strategy
Master24 - Digital Marketing & Communication
Il Sole 24 Ore
General Management
Sda Bocconi/Cfmt
Sales And Account Management
Sales Pathways - London
Managerial Skills
Tesi / Isvor Fiat
Marketing
Business Process Reengineering
Ibm Global Services
Economics, 110/110 Cum Laude
FAQ
Frequently asked questions about Marco Capuzzo
Quick answers generated from the profile data available on this page.
What company does Marco Capuzzo work for?
Marco Capuzzo works for Chubb.
What is Marco Capuzzo's role at Chubb?
Marco Capuzzo is listed as Head of Consumer Partnerships and Account Management, Italy at Chubb.
What is Marco Capuzzo's email address?
AeroLeads has found 1 work email signal at @libero.it for Marco Capuzzo at Chubb.
Where is Marco Capuzzo based?
Marco Capuzzo is based in Milan, Lombardy, Italy while working with Chubb.
What companies has Marco Capuzzo worked for?
Marco Capuzzo has worked for Chubb, Doxametrics, Cfi Group Italia Srl, Cendant Italia Membership Services Spa (Cims - Cendant Group), and Intercorporate Srl.
Who are Marco Capuzzo's colleagues at Chubb?
Marco Capuzzo's colleagues at Chubb include Stephen Fuller, Nicholas Salamone, Jared Kroh, Laura Vest, and Marsha Aaron.
How can I contact Marco Capuzzo?
You can use AeroLeads to view verified contact signals for Marco Capuzzo at Chubb, including work email, phone, and LinkedIn data when available.
What schools did Marco Capuzzo attend?
Marco Capuzzo holds Digital Business Strategy from Mit Sloan Executive Education.
What skills is Marco Capuzzo known for?
Marco Capuzzo is listed with skills including Direct Marketing, Business Strategy, Crm, Marketing Research, Market Research, Customer Experience, Strategic Partnerships, and Customer Insight.
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