Marco Cillepi
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Marco Cillepi Email & Phone Number

People & Customer Operations | Career Coach | Engagement Manager at Capgemini 💙 | Citizen on the World at Capgemini
Location: Katowice, ÅšlÄ…skie, Poland 12 work roles 3 schools
1 work email found @capgemini.com LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

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Current company
Role
People & Customer Operations | Career Coach | Engagement Manager at Capgemini 💙 | Citizen on the World
Location
Katowice, ÅšlÄ…skie, Poland
Company size

Who is Marco Cillepi? Overview

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Quick answer

Marco Cillepi is listed as People & Customer Operations | Career Coach | Engagement Manager at Capgemini 💙 | Citizen on the World at Capgemini, a company with 232507 employees, based in Katowice, Śląskie, Poland. AeroLeads shows a work email signal at capgemini.com and a matched LinkedIn profile for Marco Cillepi.

Marco Cillepi previously worked as Engagement Manager at Capgemini and Service Delivery Manager at Capgemini. Marco Cillepi holds Master'S Degree, Energy And Environment from Cerisdi - Luiss Business School - B.I.P..

Company email context

Email format at Capgemini

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{first}.{last}@capgemini.com
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Profile bio

About Marco Cillepi

I am an expert People Manager with excellent communication skills and relationship building capabilities. I love what I do and define myself as an High-Energy and committed individual who thrives in a fast-paced environment and strong focuses on reaching targets and develop my people. I am proudly leading team of 50+ and majority of them international people and foreigners. I have the capacity to explore and understand customer business needs and able to handle constructive and critical feedback to improve processes. On daily basis, I am a Team Player who can quickly establish working relationships with a wide range of staff including representatives from different departments, as top leadership, sales, marketing, product and technical support.

Listed skills include Training, Project Management, Team Coordination, Troubleshooting, and 32 others.

Current workplace

Marco Cillepi's current company

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Capgemini
Capgemini
People & Customer Operations | Career Coach | Engagement Manager at Capgemini 💙 | Citizen on the World
france, aquitaine, france
Website
Employees
232507
AeroLeads page
12 roles · 7 years

Marco Cillepi work experience

A career timeline built from the work history available for this profile.

Engagement Manager

Current

Katowice Metropolitan Area

Service Delivery and Team Management for Capgemini Business Services clients. Staffing, forecast, SLA/KPI, Client Relationships, Projects.Main scopes: customer support, order management, finance (AP/AR/GL)

Jan 2022 - Present

Service Delivery Manager

Katowice, Silesian District, Poland

Leading EMEA Customer Operations team for our client leader in Photovoltaic business: - Customer & Technical support (pre-sales/after-sales).- Order to Cash and Leads qualification.- Account Receivable ( Credit & Collection, Cash Application).Softwares: Salesforce, Nice in Contact, Oracle

Oct 2018 - Dec 2021

Team Manager

Katowice, Silesian District, Poland

Responsible for:- Technical and Customer Support team EMEA- Account Receivable team (Credit and Collections EMEA, Cash Application)

Jan 2018 - Sep 2018

Deputy Service Delivery Manager

Katowice, Silesian District, Poland

Jul 2017 - Sep 2018

Team Leader - Technical & Customer Support

Katowice, Silesian District, Poland

- Leading a team of engineers, providing full technical support (B2B/B2C) to EMEA partners, especially from Europe (Italy, Germany, France, Belgium, Netherlands, Spain, UK, etc.)- Performance management, development, coaching, motivation and incentive- Improvement of processes using Lean/Six Sigma methodology

Jul 2015 - Jun 2018

Senior Technical Support Engineer - Process Coordinator

Katowice, Silesian District, Poland

- Quality Assurance escalation management;- Professional and personal development mentoring for team members;

Jul 2014 - Jun 2015

Deputy Team Leader Technical Support Engineering Team

Katowice, Silesian District, Poland

- Delivering SLA, KPIs/target and raises issues to internal teams - POC for IT related issues and access management;

Nov 2013 - Jun 2015

Technical & Quality Service Engineer

Katowice, Silesian District, Poland

- Work closely with the Sales, Customer and Partner Service ecosystem, handling technical productqueries, building and managing a robust collaboration between teams,- Responsible for customer support concerning technical issues for PV Modules and PV Inverters and for providing partners with product related certificates

Sep 2011 - Nov 2013

Career Coach

Current

Warsaw

Supporting professional and academy students joining a multinational master studies programme organised by University of Bari (Italy) and Vistula University in Warsaw (Poland), and funded by EC.

2019 - Present ~7 yrs 5 mos

Member Of Quality Assurance Board

Current

Brussels Metropolitan Area

Representing private entities/companies in the Board of GaragErasmus Foundation. Tasks:- Revision and adaptation of the previous Quality Assurance Plan (QAP);- Revision and implementation of Quality Assessments;- Analysis and reports on impact of gE activities;- Finalisation and official definition of quality indicators and of monitoring procedures.

Aug 2023 - Present

President

Current

Katowice Metropolitan Area

Co-founded Katowice Internationals Foundation to promote multicultural integration and increase awareness about so many different cultures and nationalities in Katowice & Silesia. Our organization is part of GaragErasmus Foundation network, with the name of gE4Silesia, we believe in #sport as a powerful tool to integrate.

Jan 2018 - Present

Civil Engineer

Design Office

Lentini

Sep 2008 - Sep 2011
Team & coworkers

Colleagues at Capgemini

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3 education records

Marco Cillepi education

Master'S Degree, Energy And Environment

Cerisdi - Luiss Business School - B.I.P.

Activities and Societies: - Functional Competence: Finance and Business, Strategy, Planning; Accounting and Budget; Corporate Strategy..

Erasmus Programme, Civil Engineering, 25 Credits Taught In English Language

Activities and Societies: Environmental Thermodynamics and Heat B, Rational Mechanics, Numerical Methods in Civil Engineering.

FAQ

Frequently asked questions about Marco Cillepi

Quick answers generated from the profile data available on this page.

What company does Marco Cillepi work for?

Marco Cillepi works for Capgemini.

What is Marco Cillepi's role at Capgemini?

Marco Cillepi is listed as People & Customer Operations | Career Coach | Engagement Manager at Capgemini 💙 | Citizen on the World at Capgemini.

What is Marco Cillepi's email address?

AeroLeads has found 1 work email signal at @capgemini.com for Marco Cillepi at Capgemini.

Where is Marco Cillepi based?

Marco Cillepi is based in Katowice, ÅšlÄ…skie, Poland while working with Capgemini.

What companies has Marco Cillepi worked for?

Marco Cillepi has worked for Capgemini, Master Europei, Garagerasmus Foundation, Katowice Internationals Foundation - Garagerasmus4Silesia, and Design Office.

Who are Marco Cillepi's colleagues at Capgemini?

Marco Cillepi's colleagues at Capgemini include Kiran Avilala, Ayan Bandopadhyay, Rajesh Shukla, Venkatesh Ainam, and Kiran Pakhale.

How can I contact Marco Cillepi?

You can use AeroLeads to view verified contact signals for Marco Cillepi at Capgemini, including work email, phone, and LinkedIn data when available.

What schools did Marco Cillepi attend?

Marco Cillepi holds Master'S Degree, Energy And Environment from Cerisdi - Luiss Business School - B.I.P..

What skills is Marco Cillepi known for?

Marco Cillepi is listed with skills including Training, Project Management, Team Coordination, Troubleshooting, Team Management, Team Building, Quality Assurance, and Customer Relations.

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