Marco Cortese Email & Phone Number

United Kingdom

London, England, United Kingdom

• I have been responsible for the successful budget management and sales performance of the branch whilst leading, managing and developing a growing team and ensuring a high level of customer satisfaction.• Raising the branch Google reviews from 10 to 200+ in 12 months with a score of 4.9/5. • Working collaboratively across departments to evolve operations and processes.• Utilising knowledge of a multiple of computer systems, Databases, Telematics and CRM systems to manage Payment Accounts, Diary management, and track data analytics, These systems include Ordway labs, 3CX, Freshdesk, Appointedd, Microsoft, and Google Suite. Please check the customer reviews:https://maps.app.goo.gl/78vbt6EHC7biSUZx7

Assisting Expatriates on financial services such as: Pension's, Tax, Investing and Retirement Planning.• Organise and host successful seminars and networking events utilising social media and advertising.• Develop strong working relationships with clients and partners.• Offering bespoke advice to assist clients to reach their retirement goals.

Assisting High Net Worth Individuals on all aspect on Wealth Management. Build relationships with clients at a senior level and ensure continued customer satisfaction and best usage of our products.

• Awarded the most successful BDM in Europe 2019.• Generate qualified sales opportunities via Prospecting, Referrals, and Networking.

B2B outbandcalling maintaining, and growing strategic relationships with executive and senior level decision makers in Tech to develop sales opportunities:• Generate qualified sales opportunities.• Develop and maintain detailed knowledge of client’s business, products, USPs and objectives.• Develop and maintain accurate and detailed customer and prospect company information.• Maintain a pipeline of prospects and updated CRM database using Salesforce.

Bedfordshire, United Kingdom

Running a number of betting shops ensuring customer satisfaction and sales KPIs are achieved.

• Organise sales promotions and in-store events. • Deal with queries, complaints and feedback from customers. • Maintain awareness of market trends and monitor competitors.