ICT:- ms windows operating systems management and configuration - ms windows server, active directory- ms exchange- ms office (Excel, Word, Access, PowerPoint, Outlook)- dynamic web sites development (Flash, asp, css and ajax)- VBA, VBScript, JavaScript and Visual Basic- ms Access and ms SQL Server databases- company management web application development- LAN and WAN configuration and managementQMS:- certified Auditor/Lead Auditor for Quality Management Systems- more than 15 year experience as quality manager for service and production companies- more than 2 year experience as environmental manager for production companies- attended qualified training courses for UNI EN ISO 9001 and UNI EN ISO 14001Others:- business processes analysis and their interdependence- development, management and automation of statistical indicators for business process analysis- management and control, general and industrial accounting, creation of business plans, forecasts and analysis in order to facilitate corporate strategies- Business Intelligence- lecturer for courses in Italian law (AML and Privacy)- European and international standards for raw materials and finished products - Reach and Rohs complianceSpecialties: Quality and Environmental System Management, ICT infrastructures management, web applications and software development, web site creation (internet, extranet and intranet)