Marco Garza Email & Phone Number

Arlington, Texas, United States

Southwest District - Houston, Texas

I proactively engaged existing customers and new accounts with full-service products and equipment by providing technical information and explanations. I prepared and maintained a log in CRM software of all sales activities, business opportunities, and offers submitted to customers. I developed price estimates for service work using established tools and input from the service department. I served as an integral member of the team that delivered a sales increase of 15%. I was recognized for achieving monthly booking targets with minimal sales. I increased the profit margin by sourcing and negotiating pricing from various new vendors. I influenced and improved account profitability through various selling techniques. I oversaw the whole sales funnel and participated in meetings with managers.

Pasadena, Texas, United States

I adroitly reviewed open customer orders and pending quotes to ensure on-time responses, shipments, and conversion of quotes to orders. I recommended and sourced the most profitable products utilizing internal inventory to meet or improve the required dates. I maximized profit by working with suppliers to gain additional chargebacks, recommending the most profitable product offerings. I identified and evaluated process improvements to impact the customer's experience positively. I handled requests from customers and ensured issues were resolved promptly and thoroughly. I established and maintained profitable relationships with customers and ensured customer requirements were met.

Houston, Texas, United States

I spearheaded the US southern region operations and sales team from an internal position. I established goals for CTS product sales following company standards, including service plan development. I followed up on field recommendations from Service Technicians and provided quotes to the customer or allocated to Service Sales Representative. I was instrumental in developing customer satisfaction by understanding customer needs and expectations, which resulted in a 10-20% increase in yearly sales. I reviewed business development strategies regularly and recommended modifications that secured sales goals in line with growth targets. I proficiently delivered 100% of sales targets for five consecutive years.

Humble, Texas

Houston, Texas, United States

Accounting And Business/Management

Automotive And Diesel Technology