Marco Hernandez Email & Phone Number

California, United States

Austin, Texas, Us

Redmond, Washington, Us

Amsterdam, Nl

• Adhered to Service Level Agreements (SLAs) to deliver satisfactory customer service to 400 candidates applying for various positions within Microsoft.• Coordinated with recruiters and hiring teams to schedule 1200 interviews within SLA deadlines, and prevented scheduling conflicts between candidates and interviewers.• Established 100 Codility whiteboards for interviewers to proctor online programming assessments for Software Engineer candidates and allow seamless communication between both parties.

Washington, Dc, Us

• Assigned weekly, quarterly, monthly, semi-annual, and annual maintenance tasks to 14 technicians resulting in a 100% periodic accomplishment rating for the damage control work center. • Conducted quarterly audits on 164 maintenance procedures and the qualifications of 30 Sailors ensuring zero administrative discrepancies.• Instructed workers to comply with NAVOSH safety standards and procedures for general safety, electrical safety, and hazardous material disposal resulting in a 100% safety compliance rating.

Washington, Dc, Us

• Collaborated with five other supervisors to establish shift rotations for six watch teams allowing 24/7 monitoring and troubleshooting for 8 interior communication systems. • Operated an Avaya emulator to administer private branch exchanges and activate 10,000 telephones within the integrated voice network allowing onboard telephone communication. • Programmed four wind sensors and 15 displays for MORIAH, the Navy’s digital wind system utilizing a Linux operating system to collect, multiplex, and display wind data ensuring safe flight operations for 64 aircrafts.