Marco Hernandez Email & Phone Number
Who is Marco Hernandez? Overview
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Marco Hernandez is listed as Chief IT Guy 👍 at TEK IT UP I.T. Services, based in Oakville, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Marco Hernandez.
Marco Hernandez previously worked as Director Of Information Technology at International Practical Shooting Confederation and Chief I.T. Guy 👍 at Tek It Up I.T. Services. Marco Hernandez holds Master In Business Administration, I.T. And Project Management from Xavier University.
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About Marco Hernandez
WHO IS MARCO HERNANDEZ? (that's me!)I manage, fix and improve my clients’ I.T. so they can overcome and conquer technology and thrive in the digital world.My journey through the information technology industry started many moons ago when I was a young, innocent law student in my sophomore year. One day, while drafting a paper, my computer simply died. Desperate I took it to a local computer repair shop and after lengthy delays and an expensive invoice my lovely 80486 IBM PC was “fixed”… or so I thought.I realized soon enough something was not quite right – performance was not the same. I decided to get a second opinion and I found out key components like RAM and processor were swapped by lower quality equivalents.Furious I decided to learn how to fix my own stuff, so this never happens again. In a matter of weeks, I found myself reading more books about computers than law – and quit school to enroll in a computer sciences program at a community college.After only few months I got my first paid job fixing computers! To give you some perspective, these were the times when Altavista and CompuServe reigned supreme.Today, after thousands of satisfied users and clients, I still love what I do; I took what happened to me and made it the cornerstone of my practice: never lie to a customer and always be straight forward, no b.s. or sugarcoating. The industry is changing and I try my dear best to change with it.Before, the challenges were keeping your hardware and software running so your business can function. Now, there’s a cyber war happening online and ourselves and our business are fair game. We must learn how to live, work, and play on an ever-changing digital landscape.HOW TO REACH ME📪 You can use the super handy dandy LinkedIn messaging machine or shoot a direct email to marco(at)marcohernandez.ca⏰ 💬 Visit my website at https://marcohernandez.ca so you can book a 30-Min FREE consultation
Marco Hernandez's current company
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Marco Hernandez work experience
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Director Of Information Technology
Current- Head of Information Technology and Security responsible for all IT processes and projects
- Administered IT procurement: vendor selection, bidding process, contract review and final deliverables
- Coordinated and delivered IT services for local and remote users
- Executed e-mail platform migration to Google Workspace (G Suite)
- Executed websites hosting migration from Rackspace and Liquidweb to Amazon Web Services (AWS)
- Built and currently maintaining 23 WordPress websites
Chief I.T. Guy 👍
Current👉 Established in 2008, TEK IT UP has been serving small businesses in the Greater Toronto Area West.👍 Our ideal clients are family-owned businesses with up to 10 employees. 🤝 We understand the technology challenges entrepreneurs face daily and we have made our mission to provide fast, reliable, and affordable I.T. services and consulting.
College Instructor
Current- Instructor for the Continuing Education Program
- Course delivery: WordPress and Cyber Security Workshop
Academic Advisor – Mba Program (Contract)
- Advised and mentored local and international MBA students during the admission process and class registration
- Prepared information sessions open to the public and conducted degree audits for prospective students and alumni
- Designed academic profiles for transferred students from other national and international universities
- Assisted in preparing student’s welcome night
It Project Manager (Contract)
- Managed projects for the design and creation of the Producers General Database - Food Safety Department
- Redesigned, developed and implemented the website for the WeCare Charitable Foundation
- Evaluated IT service providers
- IT team member in charge of designing and implementing disaster recovery strategies for IT business continuity
Systems Engineer (Contract)
- Supported business users - desktops and mainframes, voice and stock market’s data applications
- Developed new strategies for client satisfaction through technology innovation
- Supervised Blackberry deployments for 74 supervisors, managers and directors
Helpdesk Operations Manager (Citibank Account)
- Supervised 4 call center agents and 10 field technicians servicing 869 users + 4 bank branches
- Managed outsourcing of new IT requirements from client and third-party suppliers. Budget: $1.5 MM
- Directly responsible for maintaining service level agreements based on key performance indicators, tracking and reporting deliverables, creating documentation and best practices as well as monitoring proper escalation.
- Supervised procurement and deployment of new equipment (servers, desktops and laptops)
- Directly involved in hiring and termination process of internal personnel and contractors
- Participated in the Citibank Venezuela’s HQ relocation project: project scoping, vendor coordination and IT requirements
Marco Hernandez education
Master In Business Administration, I.T. And Project Management
Paralegal Program, Legal Assistant/Paralegal
B.S. In Business Studies, Information Technology, 3.8
Cyber Crime Specialist, Computer And Information Systems Security/Information Assurance, Certificate
Frequently asked questions about Marco Hernandez
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What company does Marco Hernandez work for?
Marco Hernandez works for TEK IT UP I.T. Services.
What is Marco Hernandez's role at TEK IT UP I.T. Services?
Marco Hernandez is listed as Chief IT Guy 👍 at TEK IT UP I.T. Services.
Where is Marco Hernandez based?
Marco Hernandez is based in Oakville, Ontario, Canada while working with TEK IT UP I.T. Services.
What companies has Marco Hernandez worked for?
Marco Hernandez has worked for Tek It Up I.T. Services, International Practical Shooting Confederation, Mohawk College, Xavier University, and Chiquita.
How can I contact Marco Hernandez?
You can use AeroLeads to view verified contact signals for Marco Hernandez at TEK IT UP I.T. Services, including work email, phone, and LinkedIn data when available.
What schools did Marco Hernandez attend?
Marco Hernandez holds Master In Business Administration, I.T. And Project Management from Xavier University.
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