Svp Of Global Operations
Current
Jul 2024 - Present
AeroLeads people directory · profile
Marco M. Email & Phone Number
SVP of Global Ops at Relay
at
Relay Human Cloud
1 work email found
@uptradeit.com
3 phones found area 415 and 669
LinkedIn matched
4 data sources
Profile completeness 100%
Current company
Role
SVP of Global Ops at Relay
Location
Allen, Texas, United States
Who is Marco M.? Overview
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Quick answer
Marco M. is listed as SVP of Global Ops at Relay at Relay Human Cloud, based in Allen, Texas, United States. AeroLeads shows a work email signal at uptradeit.com, phone signal with area code 415, 669, and a matched LinkedIn profile for Marco M..
Marco M. previously worked as SVP of Global Operations at Relay Human Cloud and Director of Operations at Relay Human Cloud. Marco M. holds Master Of Business Administration (Mba), Business Administration And Management, General from Ucla.
Company email context
Email format at Relay Human Cloud
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{first}@uptradeit.com
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AeroLeads found 1 current-domain work email signal for Marco M.. Compare company email patterns before reaching out.
Profile bio
About Marco M.
I was fortunate to spend a decade with a Fortune 500 company and experienced its $1B to $100B growth. Then I went into the fascinating startup world and continued to explore.Established and managed Operations, Customer Service, and Reverse Logistics in ~20 countries for Huawei, Endless, Vivint, UpTrade, and Relay.
Listed skills include Vendor Management, Management, Telecommunications, Product Management, and 18 others.
Current workplace
Marco M.'s current company
Company context helps verify the profile and gives searchers a useful next step.
15 roles
Marco M. work experience
A career timeline built from the work history available for this profile.
Director Of Operations
Work with the President to define and execute the company's growth and operation strategy. Manage international operations covering India, Mexico, Honduras, and new countries. Relay is an HR startup with an end-to-end solution to offer international talent to U.S. companies. (One click to deploy International Staff)
May 2022 - Jul 2024
Board Director
Current
May 2022 - Present
Dec 2020 - May 2022
Head Of Operations
UpTrade (https://uptradeit.com/) is an online platform to sell and buy used smartphones with quality assurance and fair price. At UpTrade, we make technology affordable to everyone. We empower the world by extending the life of used electronics through the hands of others.
Jun 2019 - Dec 2020
Mar 2019 - May 2019
Sr. Director Of Reverse Logistics
Setup and manage the Reverse Logistics team and processes for all Smart Home devices.
Dec 2016 - Jan 2019
Director Of Customer Care & Reverse Logistics
Establish and manage Global Customer Care and Reverse Logistics, including Online Support, Call Centers, Authorized Service Centers (ASC), Material Management, etc.Manage product requirements of China market, Develop relationship with potential vendors and partners, Support business development in China.
Oct 2014 - Dec 2016
Head Of Global Technical Support
As part of Global Service, managed Global Technical Support for 120+ million devices in 140+ countries, including Asia Pacific, North America, Latin America, Europe, Africa and Middle East.Worked with Product Team to Manage Global Product Service Life Cycle, including SSP (Service Strategy Planning), DFS (Design for Service), SNPI (Service New Product.
Nov 2013 - Jul 2014
Executive Director, Service And Quality
Managed Service Department and Quality Department: 1) Service: Pre-sales support, After-sales service Support to Carriers, Consumer Service, Reverse Logistics, ASC Vendor Management, Material Management, Technical Support; 2) Quality: Product Quality, Vendor Quality, Organization Operation and Process Quality.
Dec 2011 - Nov 2013
Sr. Director, Customer Care & Reverse Logistics
Managed Pre-sales Support, Customer Care, Tech Support, ASC Operation, Material Management, and Reverse Logistics of North America Region
Mar 2009 - Nov 2011
Director Of Service
After-sales Solution, Customer Care Service Management, Reverse Logistics for United States and Canada.
Aug 2007 - Mar 2009
Service Manager
After-sales Solution, Customer Care Service Management, Reverse Logistics for Malaysia Circle (including Malaysia, Singapore, Brunei, Philippines, Australia, New Zealands, and Fiji)
Mar 2006 - Aug 2007
Service Engineer
After-sales support for Malaysia, Singapore and Brunei
Feb 2005 - Mar 2006
Engineer, System Integration
Technical Support for System Integration Project in GuangDong, China.
Feb 2004 - Feb 2005
2 education records
Marco M. education
Master Of Business Administration (Mba), Business Administration And Management, General
Ucla
Bachelor, Multimedia And Data Network Technology
South China Normal University
FAQ
Frequently asked questions about Marco M.
Quick answers generated from the profile data available on this page.
What company does Marco M. work for?
Marco M. works for Relay Human Cloud.
What is Marco M.'s role at Relay Human Cloud?
Marco M. is listed as SVP of Global Ops at Relay at Relay Human Cloud.
What is Marco M.'s email address?
AeroLeads has found 1 work email signal at @uptradeit.com for Marco M. at Relay Human Cloud.
What is Marco M.'s phone number?
AeroLeads has found 3 phone signal(s) with area code 415, 669 for Marco M. at Relay Human Cloud.
Where is Marco M. based?
Marco M. is based in Allen, Texas, United States while working with Relay Human Cloud.
What companies has Marco M. worked for?
Marco M. has worked for Relay Human Cloud, Uptrade, Foxx Development Inc., Vivint Smart Home, and Endless Computer.
How can I contact Marco M.?
You can use AeroLeads to view verified contact signals for Marco M. at Relay Human Cloud, including work email, phone, and LinkedIn data when available.
What schools did Marco M. attend?
Marco M. holds Master Of Business Administration (Mba), Business Administration And Management, General from Ucla.
What skills is Marco M. known for?
Marco M. is listed with skills including Vendor Management, Management, Telecommunications, Product Management, Wireless, Reverse Logistics, Mobile Devices, and Operations Management.
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