Marco Malfatti

Marco Malfatti Email and Phone Number

Senior Project Manager PMP® DASM® ITIL® @ Omnicom Media Group Italy
italy
Marco Malfatti's Location
Milan, Lombardy, Italy, Italy
Marco Malfatti's Contact Details

Marco Malfatti work email

Marco Malfatti personal email

n/a
About Marco Malfatti

I am an experienced professional with over 25 years of expertise in project management across various market sectors.Reliable, self-motivated, and possessing analytical and strategic vision skills, I thrive on tackling complex challenges, embracing innovation, and driving change. I believe in the power of teamwork, celebrating successes, and learning from failures.My passion lies in understanding people, optimizing processes, and leveraging technologies. My specialties are Project Management and Business Process Reengineering.

Marco Malfatti's Current Company Details
Omnicom Media Group Italy

Omnicom Media Group Italy

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Senior Project Manager PMP® DASM® ITIL®
italy
Employees:
62
Marco Malfatti Work Experience Details
  • Omnicom Media Group Italy
    Senior Project Manager
    Omnicom Media Group Italy May 2022 - Present
    Milan, Lombardy, Italy
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  • Weworld Onlus
    Management Information System Officer
    Weworld Onlus Jun 2020 - May 2022
    Milan, Lombardy, Italy
    Streamline processes, evolve systems and integration to provide the necessary information to support C-level functions in organizing, planning, control and decision making. Ensure process automation, cross-departmental integrations and data processing. Lead projects for new systems/processes start-ups, deployment and handover to business units.
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  • Weworld Onlus
    Communication & Fundraising Operations Officer
    Weworld Onlus Aug 2014 - Jun 2020
    Milan Area, Italy
    Management and development of all CRM systems to support communication and fundraising operations.Ensures the integration of the organization's business processes and systems.Spread the knowledge and enhance the skills on the tools available. Research new ways of working to make operations more efficient.Enabling and facilitate the exchange of information and data within the departments to boost insights discovery and re-thinking business processes to improve performance.Planning and coordinating the CRM activities of Child Sponsorship in Benin, Brazil, Cambodia, India, Kenya, Nepal and Tanzania.
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  • Free Lance
    Project Management Professional
    Free Lance Jan 2005 - Dec 2014
    Milan Area, Italy
    CRM Project planning & execution, temporary management.
  • Capgemini
    Managing Consultant
    Capgemini Jul 2000 - Jan 2005
    Milan Area, Italy
    Project leader in projects focused on CRM & Billing.
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  • Infostrada
    Operations Manager
    Infostrada Jan 1999 - Jun 2000
    Milan Area, Italy
    Call center CTI infrastructure development and management. Multisite call center roll out and maintenance.Call center analytics and KPI .Telesales and retention program set up.
  • Banca Proxima - Gruppo Ambroveneto
    Capacity Manager
    Banca Proxima - Gruppo Ambroveneto Jul 1997 - Dec 1998
    Milan Area, Italy
    Process & System set up.Operation resources dimensioning & planning Start Up of the operations
  • Telepiu' S.P.A.
    It & Operations Project Manager
    Telepiu' S.P.A. Sep 1990 - Jun 1997
    Milan Area, Italy
    Set up of the Helpline Service for Tele +1+2+3 Managing After Sales ServiceOperations resource planning Start Up of the Digital Satellite Television in ItalyLaunch of TelepiùCalcio
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Marco Malfatti Skills

Crm Business Process Improvement Business Process Re Engineering Integration Project Management Pre Sales Contact Centers Software Project Management Business Analysis Customer Experience Outsourcing Knowledge Management Outsourcing Management Start Ups Strategy Certified Project Manager Customer Service Team Management Mobile Communications Cti Customer Retention Management Consulting Project Planning Business Strategy Change Management Telecommunications Customer Relationship Management Contact Centre It Service Management Program Management Business Intelligence Business Planning Analysis Management Leadership It Strategy Qlikview

Frequently Asked Questions about Marco Malfatti

What company does Marco Malfatti work for?

Marco Malfatti works for Omnicom Media Group Italy

What is Marco Malfatti's role at the current company?

Marco Malfatti's current role is Senior Project Manager PMP® DASM® ITIL®.

What is Marco Malfatti's email address?

Marco Malfatti's email address is ma****@****orld.it

What are some of Marco Malfatti's interests?

Marco Malfatti has interest in Civil Rights And Social Action, Science And Technology, Environment, Human Rights.

What skills is Marco Malfatti known for?

Marco Malfatti has skills like Crm, Business Process Improvement, Business Process Re Engineering, Integration, Project Management, Pre Sales, Contact Centers, Software Project Management, Business Analysis, Customer Experience, Outsourcing, Knowledge Management.

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