Sales Team Management: managing and overseeing Fanhero's dynamic sales team. Responsible for setting sales goals, developing sales strategies, and ensuring that the sales team aligns with FanHero's overall business objectives. Driving sales performance, ensuring that targets are met and exceeded.Operational Leadership and Strategy Development: developing and executing operational strategies that support FanHero's mission and objectives. This involves evaluating and enhancing operational processes, systems, and policies to increase efficiency and effectiveness across the organization.Customer Success Oversight: implementing strategies to enhance customer satisfaction, retention, and loyalty. Ensuring that Fanhero's customer success team effectively addresses customer needs, resolves issues, and provides an exceptional customer experience.Cross-Functional Collaboration: working closely with various departments, including marketing,finance, HR, and IT, to ensure cohesive operations and alignment with organizational goals. Facilitating communication and collaboration across these departments to optimize overall performance.Performance Monitoring and Reporting: Regularly monitoring operational performance against setgoals and KPIs will be essential. You will provide comprehensive reports to senior management, offeringinsights and recommendations for continuous improvement.Team Development and Leadership: Leading by example, mentoring and developing a high-performing operations team. This involves setting clear expectations, providing ongoing feedback, andfostering a culture of excellence and continuous learning within the team.

Responsible for the company's organization and establishment, working cooperatively with the shareholders and partners towards the company's success.

Amazon Coach and Amazon Reseller. Through ShipallUSA, we teach and coach other Amazon resellers to bring to reality the Amazon selling dream... how to build and grow an Amazon store from scratch, and reaching 7 digits revenue per year. In the other side, we also manage and maintain our own reseller store, assuring that we live the Amazon reseller day by day and challenges to the fullest, so we are actual proof of concept of our methods and strategies to apply to our own students and coachees.

ECO-FRIENDLY Paving products:- Water-based polymers- Totally oil-free- Cost-effective- 4-8 times more resistant- Lasting 4 times longer- Simplified cost effective and 20 times faster implementation. At Eco-Mercial we are committed to provide eco-friendly products totally free of oil, for paving and construction, with superior and unmatched quality.Today, we are leaders in SUSTAINABILITY and we are revolutionizing the market for construction and paving materials, aiming at eco-friendly solutions to encourage, contribute, promote and influence initiatives of the same nature, developing and collaborating with the preservation and sustainable use of natural resources, with honesty and solidarity.-------------------------------------------------------------------Produtos para pavimentação ECO FRIENDLY:- Polímeros a base de água - Totalmente livres de petróleo- Mais econômico- De 4 - 8x mais resistente- Longevidade 4x maior- Implementação simplificada e 20x mais rápida e de custo reduzido.Estamos comprometidos em fornecer produtos eco-friendly totalmente livre de petróleo, no ramo da pavimentação e construção, com qualidade superior e inigualável. Hoje somos líderes em SUSTENTABILIDADE e estamos revolucionando o mercado de materiais de construção e pavimentação, visando soluções eco-friendly para incentivar, contribuir, promover e influenciar iniciativas de mesma natureza, desenvolvendo e colaborando com a preservação e o uso sustentável dos recursos naturais e do meio ambiente, com honestidade e solidariedade.

Executive leader with 25+ year record of starting, growing, and directing profitable companies in the LATAM region.• Built Highwinds LATAM and Tier1 Brazil businesses with full P&L oversight, growing initial 12-month revenues by over 100% with 65% EBITDA, and capturing $15M/year within 7 years.Business developer and entrepreneur with comprehensive understanding of LATAM region including market, financial, and social trends, as well as political and regulatory environment.• Led 1 successful tech startup, key player in 2 others. Directed 2 strategic/financial reorganizations, led 2 major tech M&As in LATAM market. Grew successful startup now contributing 10% to company's worldwide revenue.General management expert with client service focus in tech/IT/telecom sectors.• Experienced in strategic direction, opportunity identification, go-to-market, sales strategy, staff development, vendor relations, customer support, project management, legal issues, HR, compliance, and logistics.Quota-beating sales leader with market leader reputation, and exceptional team building and talent development skills.• Built and grew world-class sales team, leading team to quota-beating results in 9 consecutive years; mentored 2 sales executives now ranked in company's top 5 globally.Strategic partner, relationship builder, and charismatic team leader, creating LATAM networks and building loyalty.• Built extensive regional network and long-term partnerships with leading area corporations, multinationals, and vendor partners. Formed world-class, loyal teams who remain committed in changing environments.Global business mover with multi-cultural background and international capabilities, with extensive customer satisfaction and program leadership experience, consistently leading team to yearly sales and performance awards.• MBA with marketing focus; tri-lingual, fluent in English, Portuguese, and Spanish; Based in Orlando, FL.

Highwinds Networks Group (now Stackpath). Global telecommunications company specializing in IP services and hosting. $300M in revenues, 300 employees.Led entire LATAM startup including facilities, legal, finance, and staffing. Full P&L responsibility. Built team of sales and engineering talent; directed sales, marketing, vendor relations, and peering; negotiated and managed all procurement and importing. Achievements• Built new business from zero, growing sales in new market from $0 to $15M/year, 10% of company's global revenues.• Captured company's largest account to support corporate-wide record 65% EBITDA.• Created world-class sales force and led it to over-quota sales over all 8 consecutive years of leadership.• Achieved zero compliance failures for federal, state, and local regulators, proving flawless operational management.

Global Telecommunications company with $2.3B in revenues and 4,500 employees.Sales responsibility for $56M representing 30% of Brazilian revenues. Led team of 10 in capturing accounts with region's largest customers and exceeding quota during global financial crisis.Achievements• Led team to #1 LATAM sales position for 2007, 2008, and 2009.• Mentored team of 10 and led it to claim half of company's global top-10 sales achievement slots for entire 3-year tenure.• Drove revenues to 108% of quota in 2007 and 2008, despite global financial crisis and dramatic drop in demand.• Won Circle of Excellence and President's Club awards in 2007 and 2008 for sales and operational leadership.

Rapidly promoted to lead all customer support initiatives across LATAM market.Directed business development initiatives and post-sales support operations for LATAM region, including up-selling and cross-selling, revenue forecasting, risk assessment, contract renewal, service delivery, and billing/collection.Managed accounts with enterprise clients including Claro Group, UOL, Fidelity International, Morgan Stanley, McAfee, Motorola, Oracle Corporation, and Hewlett Packard. Achievements• Boosted sales to #1 position worldwide in 2007, driving sales to 65% over quota, and led division to 35%-to-55% year-over-year growth between 2002 and 2007.• Expanded Global Crossing business in Argentina, Brazil, Chile, Mexico, and Venezuela markets, gaining regional recognition as telecom sales leader.• Won Top Performer award for LATAM operations each year from 2003 through 2007; chosen for Top Contract Renewal and Most Valuable Player awards in 2004 and 2005; named to Circle of Excellence in 2005 and 2006.

Responsible for business planning, product development, and pre-sales analysis and support.Supported sales operations, drove funnel management, performed sales forecasting, tracked revenues and productivity.Managed sales pipeline with $30M+ total contract value.

Led business development, sales planning, and supported marketing programs, and customer capture initiatives for LATAM wholesale market.