Hospitality/Travel and Revenue Management professional belonging to one of the most innovative, dynamic, passionate and prolific agencies in the field of revenue management at the national and international level: Franco Grasso Revenue Team – more than 150 Hotels in Europe, South America, Africa - http://www.francograsso.com.Our leaders are Franco Grasso and Franco Laico, CEOs and Founders of the Team, International Revenue Management Experts, Hotel Directors (and simply experienced, skillful deep lovers of the subject).Franco Grasso is the author of the most important, widespread and pervasive hotel revenue management books of this era.We simply transform hotels into profit centers and money generators, and we make them successful.. This is possible because we just love what we do.I have progressive experience with special emphasis in Revenue Management & Hospitality Systems Integration as well as OTA's Operation and distribution, solid Sales & Marketing background, Reservations and International Travel. Strong hotel and OTA's operations, hospitality systems background and in-depth understanding of the techniques and tools of modern revenue management: forecasting, art and techniques of the rate dynamism, use of “Revolution System”, Revenue Intelligence analysis, cost controlling, implementation of the standard operating procedures to create maximum efficiency hotels.Thrive in diverse and multi-cultural settings. Work experience in Italy, North America, Spain, Kenya, Tanzania has led to excellent interpersonal and communication skills and greater affability in all settings.Build strong relationships with people from different cultures and backgrounds.Ability to work well under pressure and excellent multi-tasking capabilities.Practical and detail-oriented, with excellent organizational skills.Analyse business operations and recommend strategies to improve performance. Strongly committed to achieving highest level of customer satisfaction.