• Lead the sales, creation and implementation of tailored staffing/HR solutions, including talent acquisition, employee engagement, performance management, and workforce planning, for clients across multiple industries in 25 states.• Drive innovation in HR services by researching and integrating new technologies, tools, and trends to enhance service delivery and client outcomes. • Develop and execute strategies to drive growth in client accounts, ensuring retention and satisfaction while identifying areas for upselling additional HR services. • Lead and mentor a client-facing HR professionals team, ensuring alignment with company goals and exceptional service delivery. • Develop and present regular reports to clients on the effectiveness of HR solutions, including metrics on recruitment, retention, employee engagement, and other key talent management outcomes.• Communicate client feedback and business objectives to internal HR teams, ensuring HR services adapt to meet organizational needs and comply with federal and state regulations.

• Led national HR initiatives and talent acquisition strategies, including design, forecasting, and relationship management, focusing on diversity and inclusion for 2,000+ employees.• Managed a team of 40 HR professionals, setting goals and aligning efforts with the organization's business strategy and growth objectives.• Successfully managed HR project aspects of mergers and acquisitions, including workforce integration, cultural alignment, and compliance, to facilitate the consolidation of diverse organizations.• Design and implement programs aimed at improving employee engagement, satisfaction, and retention.• Make data-driven recommendations for continuous improvement of HR processes and strategies.• Ensure the organization’s HR practices are compliant with all local, state, and federal labor laws and regulations.

• Lead the development and execution of talent management strategies, focusing on acquisition, performance, development, and retention.• Collaborate with Talent Acquisition, Learning and Development, HR, and Employee Relations to create integrated talent solutions for current and future workforce needs.• Design and implement innovative talent management programs, including leadership development, succession planning, and employee engagement.• Provide strategic support to business leaders, clients, and HR teams to ensure talent solutions meet organizational and client needs.• Established performance metrics and KPIs to ensure operational efficiency and effectiveness, providing valuable insights for decision-making to drive continuous improvement and profitability.

• Spearheaded the talent and business strategy for 1,500 employees, implementing people strategies, technology, and programs to support the growth of our U.S. warehousing, manufacturing, and technical business units.• Implemented strict operational practices and key performance indicators for the HR and Talent function, regularly reporting progress and identifying opportunities, while emphasizing a data-centric method in all activities for all business units. • Provided guidance and support for employee relations, development, workforce planning, and rewards to executives, managers, and staff.• Ensured corporate compliance with laws by investigating employee relations and advising executives on risks.• Implement performance management systems to track and evaluate the efficiency and effectiveness of operational processes. This will optimize resource allocation and drive continuous improvement efforts for enhanced operational performance.• Led the development and implementation of an HRIS/ATS system to increase operational flexibility, productivity, and employee satisfaction, leveraging technology and best practices.

• Managed a high-volume talent acquisition pipeline for Amazon and 25 direct reports with a team of over 250 department employees for 8 locations throughout Northern CA.• Successfully developed a talent strategy to hire over 2,000 -10,000 temporary contractors for seasonal service. This resulted in breaking a record of 1 million shipments within 24 hours.• Collaborated with key stakeholders and HR partners to understand business goals and determine short and long-term talent acquisition needs aligned with business objectives.• Executed team performance goals, metrics, and timelines and established a formal tracking process to measure and manage progress.• Partnered with existing HR/Talent Acquisition Leadership and collaborated closely with HR leaders, business unit heads, and external partners to enhance recruitment processes and optimize the candidate experience.• Modeled, trained, and coached employees to ensure compliance with behavioral expectations. Held HR and operations teams accountable for timely resolution of employee concerns.

• Managed HR processes, procedures, and community outreach for 7 Boys and Girls Clubs locations with 800+ youth members. Also developed annual recruiting strategies for staff and volunteer roles across the community.• Proactively led partner, customer, and collaborator communications and change management plans throughout the region.• Implemented, coordinated, and completed activities, initiatives, and tasks to further the strategic goals of the education programs.• Examined the new employee's paperwork to ensure it was complete and accurate and complied with all relevant regulations while providing new hire orientation and ongoing training as required by the Department of Education.• Develop and implement diversity and inclusion initiatives within the recruitment process to attract a diverse range of candidates and foster an inclusive work environment.• Coordinate and facilitate training sessions for new employees, volunteers, and interns to ensure alignment with organizational goals and culture.