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Marco Morri is listed as Global CRM Manager presso Roberto Cavalli at Roberto Cavalli, based in Como, Lombardy, Italy. AeroLeads shows a matched LinkedIn profile for Marco Morri.
Marco Morri previously worked as Global CRM Manager at Roberto Cavalli and CRM Manager at Boggi Milano. Marco Morri holds Master Program In Marketing & Innovation from Fondazione Istud.
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Marco Morri is a Global CRM Manager presso Roberto Cavalli at Roberto Cavalli. He is proficient in Inglese.
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Milano, Italy, IT
Main Activities:- CRM Strategy Deployment: Led the deployment of an all-encompassing CRM strategy for both ecommerce and retail channels, prioritizing an omnichannel approach to enhance customer experiences.- New CRM Implementation: Designed and implemented a cutting-edge CRM architecture in Salesforce (with SF Professional), fostering a comprehensive.
Mendrisio, Switzerland, CH
Main Activities: - Optimizing Omnichannel Journeys: Orchestrated advanced omnichannel customer journeys, ensuring seamless experiences across multiple touchpoints.- Email Marketing Strategy: Deployed commercial calendar for targeted email marketing, optimizing communication with clientele through segmentation and AB testing.- Clienteling Program: Launch.
In charge of Customer Care and CRM program. Main activities:- Define calendar and deploy global Contact Strategy- Coordinate Customer Care team and main operations - Manage multichannel CRM Analytics- Set up WW Retail Data Collection process through digital tools- Orchestrate customer data management process: integrations, dataflows,deduplication, and sync
Milan, Lombardy, IT
- Activate CRM Actions aimed at improving customer Retention and Life-Time Value- Build a deep Understanding of the customer base to identify insights and drive retailmarketing actions- Deploy the global Delighting Program across all EMEA stores- Pilot the new Omnichannel Clienteling project in selected locations
Milan, Lombardy, IT
- Regularly report on all global CRM marketing activity and share with the widerbusines- Manage all Customer Insight initiatives such as Mystery Shopping, NPS and marketresearches- Support the creation of the new global Delighting Program
Croix, Lille, FR
- Support in implementing quantitative and qualitative Market Researches- Investigate customer trends and provide insights
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Marco Morri works for Roberto Cavalli.
Marco Morri is listed as Global CRM Manager presso Roberto Cavalli at Roberto Cavalli.
Marco Morri is based in Como, Lombardy, Italy while working with Roberto Cavalli.
Marco Morri has worked for Roberto Cavalli, Boggi Milano, Moleskine, Ermenegildo Zegna Group, and Auchan.
You can use AeroLeads to view verified contact signals for Marco Morri at Roberto Cavalli, including work email, phone, and LinkedIn data when available.
Marco Morri holds Master Program In Marketing & Innovation from Fondazione Istud.
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